Lodge Manager

Dexterra Group is a well-established company with more than 75 years of service to Canadian clients. The company is known for supporting vital infrastructure and built assets that play an essential role in society by helping clients achieve higher performance and productivity. Dexterra operates through a group of companies that originated independently, combining their expertise and regional knowledge to ensure that clients can operate their day-to-day businesses confidently and successfully. With a focus on experienced and passionate people, Dexterra offers services across various sectors and specializes in operational excellence and infrastructure support.

Dexterra is currently seeking a highly experienced and capable Lodge Manager to oversee operations at a large-scale workforce accommodation site with capacity ranging from 500 to over 4000 rooms. This key leadership role is responsible for the overall management and performance of the accommodation facility, including safety standards, guest satisfaction, operational delivery, workforce leadership, client relationship management, reporting, and financial oversight. The Lodge Manager leads multiple service lines such as accommodations, front desk, food services, housekeeping, janitorial, recreation, and facility coordination.

This position requires strong leadership capability, sound operational judgment, and a background in industrial or high-volume hospitality environments with experience managing unionized workforces. The role is fast paced and demands maintaining high standards of service, efficient operational control, and compliance with Dexterra policies and contractual requirements. The Lodge Manager is also responsible for maintaining a safe work culture and ensuring smooth day-to-day service delivery across all departments.

This is an onsite position that operates on a rotational schedule, typically 14 days on/14 days off, 21 days on/10 days off, or 28 days on/14 days off. While on rotation, the company provides meals, accommodations, and travel support. The right candidate will demonstrate in-depth expertise in workforce accommodation management and possess excellent communication, leadership, and problem-solving skills to ensure a high-quality guest experience and operational success. This role offers an exciting leadership opportunity to manage a complex, large-scale operation and directly influence client satisfaction, team performance, and continuous improvement initiatives.