Lodge & Spa Transportation & Valet

Job Overview

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Compensation

Hourly
Range $10.50 - $13.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

Callaway is a distinguished lodge and spa resort known for its exceptional service and tranquil setting. The resort offers a luxurious environment where guests can relax, enjoy world-class amenities, and experience attentive hospitality. Callaway prides itself on creating memorable experiences for each visitor, combining natural beauty with top-tier accommodations and activities. The staff at Callaway play a vital role in maintaining the high standards of service that guests expect, ensuring each guest's stay is comfortable, welcoming, and seamless. The team-oriented atmosphere fosters professional growth and a commitment to excellence in all aspects of guest service.

The role of Bellhop/Bellman at Callaway is a vital position, serving as the first point of contact for arriving guests at the Lodge & Spa. This position requires a friendly, outgoing, and conscientious individual who will greet guests warmly, assist with their luggage, and provide helpful answers to any initial inquiries guests may have. Beyond the front arrival area, the Bellhop/Bellman also plays a key role in guest transportation by providing shuttle services throughout the resort during special events or as needed. This role demands excellent interpersonal skills, a strong focus on guest satisfaction, and the physical ability to manage luggage and other tasks. Candidates must be at least 18 years old with a valid, clean driver’s license and have the physical capability to lift up to 60 pounds as well as stoop, bend, climb, and lift. Experience working in a hotel setting is advantageous but not mandatory, while a genuine passion for providing outstanding guest service is crucial. Due to the resort’s busy schedule, especially on weekends and holidays, flexibility in availability is essential. In return, Callaway offers a supportive team environment where staff contribute to maintaining the resort’s reputation for superior hospitality and guest care. This position is ideal for a personable individual who thrives in fast-paced hospitality settings and who is dedicated to enhancing guest experiences from the moment they arrive.

Job Requirements

  • minimum age of 18 years
  • valid and untarnished driver’s license
  • physical ability to lift up to 60 pounds
  • able to stoop, bend, climb and lift
  • availability to work weekends and holidays
  • excellent guest service orientation

Job Qualifications

  • excellent guest service skills
  • valid driver’s license with a clean record
  • ability to lift up to 60 pounds
  • ability to stoop, bend, climb and lift
  • previous experience in a hotel or hospitality environment preferred
  • strong interpersonal and communication skills
  • ability to work weekends and holidays

Job Duties

  • greet guests warmly upon arrival
  • assist guests with their luggage
  • answer guest questions and provide information
  • provide shuttle service throughout the resort during special events or as needed
  • maintain cleanliness and organization of luggage areas
  • ensure safety and security protocols are followed
  • collaborate with other resort staff to enhance guest experience

Job Criteria

Experience

No experience required


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