Job Overview
Compensation
Hourly
Range $10.50 - $13.75
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
Employee Discounts
Training and development opportunities
supportive work environment
team-oriented culture
Job Description
Callaway Resort and Gardens is a renowned destination nestled in the heart of Georgia, known for its beautiful landscapes, exceptional hospitality, and a variety of recreational and event offerings. This resort is famed for its blend of natural beauty and luxury amenities, including a high-end Lodge & Spa, which attracts guests from all over seeking relaxation and a memorable experience. The resort prides itself on delivering impeccable service and fostering a welcoming environment for all visitors. As part of its commitment to excellence, Callaway Resort continuously seeks dedicated professionals who can contribute to the overall guest experience and uphold its reputation as a top-tier resort destination.
The role of Bellhop/Bellman at Callaway Resort is integral to the guest experience, serving as the first point of contact upon arrival at the Lodge & Spa. This position requires a personable, outgoing, and conscientious individual who excels in guest service and hospitality. The Bellhop will greet guests warmly, assist them with their luggage, and respond to any questions or needs they may have promptly and courteously. This role demands not only physical stamina for handling luggage and performing related tasks but also a polished demeanor to make guests feel welcome and valued.
Beyond greeting guests and managing luggage, the Bellhop will provide shuttle service throughout the resort during special events or as required, ensuring guests can navigate the extensive property comfortably and efficiently. Flexibility is essential for this role, as the busiest times at the resort are on weekends and holidays, when guest volume significantly increases. Candidates must be available to work during these peak periods to support smooth operations and maintain high service standards.
The ideal candidate for this position will be at least 18 years old, possess a valid and clean driver’s license, and be physically capable of lifting up to 60 pounds while engaging in activities that require stooping, bending, climbing, and lifting. Prior experience in a hotel or resort setting is advantageous but not mandatory; however, excellent guest service skills are a critical requirement for success in this role. The Bellhop is expected to embody professionalism, attentiveness, and eagerness to enhance every guest’s stay.
Employment with Callaway Resort is subject to compliance with federal employment laws, and the resort is committed to equal opportunity employment. Prospective candidates are invited to join a team that values integrity, guest satisfaction, and teamwork. This position offers a unique opportunity to work in a picturesque environment and play a key role in creating memorable guest experiences at one of Georgia’s premiere resort destinations.
The role of Bellhop/Bellman at Callaway Resort is integral to the guest experience, serving as the first point of contact upon arrival at the Lodge & Spa. This position requires a personable, outgoing, and conscientious individual who excels in guest service and hospitality. The Bellhop will greet guests warmly, assist them with their luggage, and respond to any questions or needs they may have promptly and courteously. This role demands not only physical stamina for handling luggage and performing related tasks but also a polished demeanor to make guests feel welcome and valued.
Beyond greeting guests and managing luggage, the Bellhop will provide shuttle service throughout the resort during special events or as required, ensuring guests can navigate the extensive property comfortably and efficiently. Flexibility is essential for this role, as the busiest times at the resort are on weekends and holidays, when guest volume significantly increases. Candidates must be available to work during these peak periods to support smooth operations and maintain high service standards.
The ideal candidate for this position will be at least 18 years old, possess a valid and clean driver’s license, and be physically capable of lifting up to 60 pounds while engaging in activities that require stooping, bending, climbing, and lifting. Prior experience in a hotel or resort setting is advantageous but not mandatory; however, excellent guest service skills are a critical requirement for success in this role. The Bellhop is expected to embody professionalism, attentiveness, and eagerness to enhance every guest’s stay.
Employment with Callaway Resort is subject to compliance with federal employment laws, and the resort is committed to equal opportunity employment. Prospective candidates are invited to join a team that values integrity, guest satisfaction, and teamwork. This position offers a unique opportunity to work in a picturesque environment and play a key role in creating memorable guest experiences at one of Georgia’s premiere resort destinations.
Job Requirements
- minimum age of 18 years
- valid driver’s license with clean record
- ability to lift up to 60 pounds
- capacity to stoop, bend, climb and lift
- availability to work on weekends and holidays
- strong interpersonal and communication skills
- basic knowledge of guest service protocols
Job Qualifications
- at least 18 years old
- valid and untarnished driver’s license
- excellent guest service skills
- prior experience in a hotel or resort setting helpful
- ability to communicate effectively with guests
- physical ability to lift up to 60 pounds and perform physical tasks
- reliable and punctual
- ability to work weekends and holidays
Job Duties
- greet guests warmly upon arrival
- assist guests with their luggage
- answer guest questions and provide information
- provide shuttle service throughout the resort during special events
- ensure the safe handling and delivery of guest belongings
- maintain a clean and organized bell area
- assist with special requests and guest needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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