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Lodge & Spa Transportation & Valet

Job Overview

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Compensation

Hourly
Range $10.50 - $13.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Callaway is a renowned resort and spa, well-known for its luxurious accommodations and top-tier guest services. Nestled in a stunning location, the Callaway Lodge & Spa offers visitors a serene and exclusive environment where relaxation and exceptional hospitality are the priorities. The resort caters to a diverse clientele, including tourists seeking a peaceful retreat, event attendees, and business travelers. The team at Callaway is committed to delivering personalized service that enhances the overall guest experience, making each stay memorable and enjoyable.

We are currently seeking a personable, outgoing, and conscientious individual to fill the position of Bellhop/Bellman. This role is crucial as it represents the first point of contact for guests arriving at the lodge. The Bellhop/Bellman will have the important responsibility to warmly greet guests, assist with their luggage, and provide any information or answers to questions that guests may have upon arrival. Additionally, the role involves providing shuttle service throughout Callaway Resort during special events or as needs arise, ensuring smooth transportation for guests within the resort. The ideal candidate will be physically capable, able to lift up to 60 pounds, and able to perform tasks requiring stooping, bending, and climbing. Experience in the hotel industry is advantageous, but not mandatory, whereas excellent guest service skills are a must-have. Candidates should be at least 18 years old with a valid and clean driver's license. This role demands flexibility with working hours, especially during weekends and holidays, as these are peak times at the resort. Callaway is proud to be an Equal Opportunity Employer, committed to upholding federal employment laws and promoting an inclusive workplace environment.

Job Requirements

  • at least 18 years old
  • valid untarnished driver's license
  • ability to lift up to 60 pounds
  • ability to stoop bend climb and lift
  • availability to work weekends and holidays
  • excellent guest service skills
  • prior experience in hotel industry preferred

Job Qualifications

  • high school diploma or equivalent
  • valid driver's license
  • ability to lift up to 60 pounds
  • excellent guest service communication skills
  • prior hotel or hospitality experience preferred
  • ability to operate shuttle vehicles safely

Job Duties

  • greet guests warmly upon arrival
  • assist guests with their luggage
  • answer guest questions courteously
  • provide shuttle service during special events
  • maintain cleanliness and order in bell area
  • communicate effectively with front desk and other departments
  • ensure guest safety during luggage transport

Job Criteria

Experience

Entry Level (1-2 years)


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