Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Pyramid Global Hospitality is a renowned hospitality management company with a diverse portfolio encompassing more than 200 hotels and resorts across the United States, Caribbean, and Europe. The company leverages its extensive experience by integrating operational excellence, exceptional service, and robust long-term partnerships to deliver an unparalleled hospitality experience. Pyramid's platform includes Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS, each serving distinctive functions ranging from managing independent properties to providing integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale and expertise with a hands-on, people-first approach. Pyramid values its associates as the heart of its operations, dedicating itself to creating environments where employees are respected, supported, and empowered to grow. Employees are encouraged to engage in meaningful projects, collaborate with industry leaders, and develop their careers across a wide array of properties and brands. Pyramid's recognition as one of the top places to work by prestigious publications such as USA Today, The Boston Globe, and The Houston Chronicle, alongside accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, exemplify its commitment to a service culture steeped in excellence and respect.
Hotel Flor Tampa Downtown, part of the Tapestry Collection by Hilton and a proud member of the Pyramid family, stands as a vibrant urban destination in Tampa, Florida. This hotel features 210 stylishly appointed guest rooms and over 13,000 square feet of adaptable meeting space, making it a premier choice for both leisure and business travelers. Beyond its physical attributes, Hotel Flor Tampa is celebrated for its commitment to fostering a team-oriented culture that supports individual growth and collective success. The hotel’s emphasis on excellent service and a nurturing environment positions it as a distinguished employer and hospitality leader in the Tampa area.
The Lobby Attendant role at Hotel Flor Tampa places you at the center of guest experience, ensuring cleanliness and order in the hotel's public areas which significantly contributes to guest satisfaction and retention. The role is crucial in maintaining the overall ambiance and hygiene of the hotel’s common spaces including lobbies, hallways, and lounges. This position supports the housekeeping team by handling critical tasks such as collection of trash, managing linen stocks, and assisting with deep cleaning efforts. Candidates in this role are expected to bring great attention to detail, a helpful and friendly demeanor, and a proactive attitude toward their responsibilities. The opportunity to work in a dynamic team environment with a well-established company like Pyramid offers individuals a promising career path within the hospitality industry. This full-time position is tailored for individuals who aspire to make a meaningful impact on guest experiences while advancing their professional journey in hospitality management.
Hotel Flor Tampa Downtown, part of the Tapestry Collection by Hilton and a proud member of the Pyramid family, stands as a vibrant urban destination in Tampa, Florida. This hotel features 210 stylishly appointed guest rooms and over 13,000 square feet of adaptable meeting space, making it a premier choice for both leisure and business travelers. Beyond its physical attributes, Hotel Flor Tampa is celebrated for its commitment to fostering a team-oriented culture that supports individual growth and collective success. The hotel’s emphasis on excellent service and a nurturing environment positions it as a distinguished employer and hospitality leader in the Tampa area.
The Lobby Attendant role at Hotel Flor Tampa places you at the center of guest experience, ensuring cleanliness and order in the hotel's public areas which significantly contributes to guest satisfaction and retention. The role is crucial in maintaining the overall ambiance and hygiene of the hotel’s common spaces including lobbies, hallways, and lounges. This position supports the housekeeping team by handling critical tasks such as collection of trash, managing linen stocks, and assisting with deep cleaning efforts. Candidates in this role are expected to bring great attention to detail, a helpful and friendly demeanor, and a proactive attitude toward their responsibilities. The opportunity to work in a dynamic team environment with a well-established company like Pyramid offers individuals a promising career path within the hospitality industry. This full-time position is tailored for individuals who aspire to make a meaningful impact on guest experiences while advancing their professional journey in hospitality management.
Job Requirements
- High school diploma or equivalent preferred
- willingness to work flexible hours including weekends and holidays
- physical stamina and mobility to perform housekeeping duties
- ability to follow instructions and department procedures
- customer service orientation
- friendly and approachable demeanor
- good communication skills
Job Qualifications
- Housekeeping experience desirable
- neat, pleasant personality
- time management skills
- ability to work on feet for an extended period
- ability to communicate effectively
- ability to move, traverse, position self to reach corners on floors and high places
- observe conditions, detect odors
- position and navigate carts weighing up to 100 lbs in tight spaces
- operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
- lift, carry and position loads of at least 25lbs
Job Duties
- Engage with guests to ensure their stay is going well
- work as a team to accomplish the goal of resort/hotel cleanliness
- walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
- pickup clean linen and refill the par stock of linen on each floor pantry
- ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
- help the room attendants with heavy lifting when super cleaning/spring cleaning of rooms
- clean all public areas in the prescribed manner while following department standard operating procedures
- remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
- always respond in a friendly, helpful manner to guests and other team members
Job Criteria
Experience
No experience required
Job Location
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