Lobby Lounge Porter

The Ritz-Carlton, part of the global Marriott International portfolio, is renowned worldwide for its luxury hospitality and exceptional guest service standards. With over 100 award-winning properties worldwide, The Ritz-Carlton sets the standard for rare and special luxury service, delivering excellence in the care and comfort of guests. The brand focuses on creating lifelong memories by attracting some of the world's top hospitality professionals who embody creativity, thoughtfulness, and compassion in their work. The Ritz-Carlton is committed to fostering an inclusive environment where the unique backgrounds of all associates are valued and celebrated. As an equal opportunity employer, the company strictly adheres to non-discrimination policies across all protected bases, such as disability and veteran status, ensuring fairness and access to opportunities for all employees.

Joining The Ritz-Carlton team means becoming a part of an established global leader in luxury hospitality. Employees learn and embody the brand’s prestigious Gold Standards, which include the Employee Promise, Credo, and Service Values. These Gold Standards form the foundation for every associate’s daily work, guiding them to consistently deliver superior service and maintain the brand's reputation. Ritz-Carlton’s culture emphasizes teamwork, professional growth, and empowerment, aiming to help every individual reach their full potential and take pride in their work.

The role offered is a vital team position focused on maintaining the operational excellence and exceptional guest experiences The Ritz-Carlton is known for. The position primarily involves completing opening and closing duties, ensuring the work areas—including bar units and tables—are properly stocked, clean, and maintained according to company standards. Key responsibilities include checking supplies including ice and glassware, maintaining cleanliness, setting up tools and workstations, and following all safety and security policies. This role requires ongoing communication with supervisors and captains to ensure shift duties are fully completed before leaving.

Associates in this position are expected to uphold the professional grooming and uniform standards dictated by the company and to maintain confidentiality of proprietary information. Equally important is providing a warm, welcoming experience to all guests, following company standards for interaction and anticipating service needs. The role demands physical stamina including standing, sitting, or walking throughout the shift, the ability to move objects weighing up to 50 pounds, and navigating various surfaces and stairs safely. Although no prior related work or supervisory experience is required, candidates should be prepared to learn quickly and work cooperatively within a team environment.

Overall, this opportunity is ideal for individuals looking to embark on a rewarding career within the luxury hospitality industry, supporting a globally respected brand, and contributing to unparalleled guest experiences. The Ritz-Carlton offers a rich culture, professional development, and a sense of belonging to a worldwide community committed to excellence.