Lobby Lounge Porter

The Ritz-Carlton St. Louis, located at 100 Carondelet Plaza in Clayton, Missouri, is part of the renowned Ritz-Carlton brand, which is widely recognized for setting the highest standards of luxury hospitality across the globe. As a luxury hotel establishment under the Marriott International portfolio, The Ritz-Carlton prides itself on delivering exceptional guest experiences by combining elegant environments with warm and attentive service. With over 100 award-winning hotels worldwide, The Ritz-Carlton continues to be a leader in the luxury hotel sector, known for its dedication to service excellence and guest satisfaction. This prestigious brand thrives on a strong foundation of core values and employee empowerment, encouraging creativity, kindness, and compassion in all team members. Marriott International emphasizes a commitment to diversity, inclusion, and equal opportunity, fostering a workplace where all associates are valued for their unique talents and backgrounds. The company actively supports an environment free from discrimination and a culture that celebrates varied perspectives and experiences.

This particular role at The Ritz-Carlton St. Louis is a full-time, non-management position within the Food and Beverage & Culinary category. The position requires availability for evening shifts, weekends, and holidays, emphasizing flexibility to meet the dynamic needs of a luxury hotel operation. The role is tip eligible and offers full benefits, including free parking and complimentary employee meals, which enhance the overall employment experience. As a team member, you will be entrusted with maintaining the gold standards of service that The Ritz-Carlton is famous for. Your responsibilities will involve conducting opening and closing tasks such as organizing provisions and instruments, cleaning equipment and areas, and securing doors. Attention to detail in housekeeping duties, such as replenishing ice, glassware, and paper supplies, will be essential for ensuring a seamless guest experience.

You will also be expected to adhere strictly to company safety policies and procedures, reporting any maintenance issues or hazards promptly. A neat and professional personal appearance is required, alongside protecting company property and safeguarding confidential information. The position demands physical stamina as you will be standing, walking, and engaging in various physical tasks throughout your shift, including moving objects weighing up to 50 pounds and navigating inclined or slippery surfaces. Effective communication skills are vital as you will engage with guests and colleagues in a courteous and professional manner both verbally and via telephone. This role supports the overall team effort by contributing to a positive work environment where respect and dignity are paramount. By accepting this position at The Ritz-Carlton St. Louis, you join a global network dedicated to exemplary service quality, continuous learning, and the opportunity for personal and professional growth within a prestigious hotel brand.