Lobby Lounge Attendant

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to providing exceptional guest experiences and fostering a dynamic work environment for its employees. With a vast portfolio of brands that span luxury, full-service, and select-service hotels worldwide, Marriott has established a strong reputation for excellence, innovation, and commitment to diversity and inclusion. The company emphasizes creating a culture where associates are valued and empowered to deliver remarkable service, reflecting the company’s core values of integrity, respect, and collaboration.

This particular role is based at the JW Marriott located in the iconic Renaissance Center in Detroit, Michigan. JW Marriott is a part of Marriott International's luxury portfolio, consisting of more than 100 premium properties situated in gateway cities and distinctive resort locations worldwide. JW Marriott hotels are celebrated for their sophisticated ambiance, luxury amenities, and commitment to personalized service. The JW brand philosophy centers on treating associates with care and respect to ensure a positive, engaging workplace, which in turn delivers exceptional guest experiences. This mindset, known as The JW Treatment™, promotes holistic well-being and professional growth, making JW Marriott properties a sought-after destination for hospitality careers.

The position open at JW Marriott Detroit is a full-time, non-management role within the Food and Beverage & Culinary category, offering an hourly wage of $19.93. The job entails a variety of essential duties focused on maintaining cleanliness, setting up, and stocking work areas, and ensuring smooth operational flow within the bar and dining spaces. Employees in this role are responsible for completing opening and closing procedures, which include setting up supplies and tools, cleaning equipment and areas, and securing the premises. They play a crucial part in maintaining the ambiance and efficiency that JW Marriott guests expect by stocking ice, glassware, and paper supplies, removing soiled wares, and upholding the cleanliness standards throughout the work environment.

Beyond the physical tasks, employees are expected to adhere strictly to company policies and safety guidelines, participating in mandatory training and reporting any unsafe conditions. The role requires excellent communication skills, a professional appearance, and the ability to build positive relationships with team members and guests alike. Associates are trained to anticipate guest needs, assist individuals with disabilities, and provide warm, courteous service that aligns with Marriott’s legendary hospitality standards. The job also demands physical stamina and dexterity, as employees must stand, walk, and move objects up to 50 pounds during their shifts.

JW Marriott Detroit encourages associates who are adaptable, motivated, and eager to learn, as this position is ideal for those seeking to start or further a career in luxury hospitality without previous supervisory experience. The company supports development through ongoing training opportunities and a strong team-oriented culture that values diversity and inclusiveness. Joining JW Marriott means becoming part of a distinguished brand that not only serves guests but also invests in the growth and well-being of every team member, embodying Marriott International’s promise of "Wonderful Hospitality. Always."