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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee wellness programs
Job Description
The Ritz-Carlton Dallas Las Colinas is a prestigious luxury hotel located in Irving, Texas, part of the globally renowned Ritz-Carlton brand under Marriott International. Known for its impeccable standards of service and elegant accommodations, The Ritz-Carlton chain consistently sets the benchmark for luxury hospitality worldwide. This property combines southern hospitality with modern comforts, offering guests a remarkable experience through its sophisticated amenities, exquisite dining, and attentive personalized service. The Dallas Las Colinas location boasts not only outstanding guest rooms but also event spaces, a serene spa environment, and versatile meeting facilities, catering to both leisure and business travelers alike.
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Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Willingness to follow safety training and company policies
- Ability to communicate clearly and professionally
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience
- Excellent communication skills
- Ability to maintain professionalism and confidentiality
- Strong teamwork and interpersonal skills
- Basic computer literacy
Job Duties
- Respond to guest requests for special arrangements or services, Make arrangements or identify appropriate providers for guest needs, Follow up to ensure guest satisfaction with special requests, Gather, summarize, and provide information about property and local amenities, Answer, record, and process all guest calls, messages, questions, or concerns, Coordinate with relevant departments (e.g., Bellperson, Housekeeping) to resolve guest issues, Monitor club lounge for seating availability, service quality, safety, and guest well-being
Job Criteria
Experience
No experience required
Job Location
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