Lobby Barista

Our establishment is a well-regarded hotel known for its exceptional hospitality and comfortable accommodations. Within our hotel, we house a vibrant Food & Beverage team dedicated to enhancing our guests experience through quality service and delectable offerings. Our lobby bar features Starbucks Coffee, which is beloved by guests and serves as a central hub for relaxation and social interaction. Our team prides itself on creating a welcoming atmosphere where guests can enjoy a premium coffee experience delivered by skilled and friendly baristas. As a member of the hotel, our team members enjoy a professional working environment focused on guest satisfaction and operational excellence.

The role of Lobby Barista is a vital position within our Food & Beverage department, focused on providing outstanding customer service while expertly crafting and serving Starbucks beverages. This position involves managing smooth transactions at the checkout counter, preparing drinks to Starbucks standard recipes or custom orders, and maintaining cleanliness and organization in the bar area. As a Lobby Barista, you will engage with customers directly, delivering a warm and efficient service that reflects our commitment to guest satisfaction. Your ability to anticipate guest needs, respond promptly to inquiries, and maintain a clean, safe environment is essential to your success in this role.

You will be responsible for carrying out various duties that ensure the lobby bar operates effectively and guests have an enjoyable experience. This includes accurate cash handling and drawer management, adherence to local health department guidelines, and maintaining detailed knowledge of all departmental policies and equipment usage, such as espresso machines. The position requires attention to detail, speed, and accuracy in every task, from order taking through to order delivery. You will work cohesively with your coworkers as part of a dynamic team aiming to exceed guest expectations in a hospitality setting.

This opportunity is well suited for individuals with excellent communication skills, a commitment to quality service, and the ability to remain calm and problem-solve during busy periods. Candidates should be comfortable working in various physical conditions including standing for extended periods and handling items up to 50 pounds. The position promotes a friendly, respectful workplace where teamwork, confidentiality, and guest privacy are prioritized. Entry-level education requirements include a high school diploma or GED equivalent, and experience in hospitality or food service is beneficial but not mandatory.

Overall, the Lobby Barista role offers a chance to join a reputable hospitality environment where your contributions directly impact a guest's experience and satisfaction. You will develop your customer service and beverage preparation skills, learn about hotel services and local attractions, and grow within a supportive team that values quality, efficiency, and positive guest interactions. This position combines the fast-paced world of food and beverage service with the warmth and professionalism of hotel hospitality, providing a fulfilling role for motivated individuals seeking to thrive in the industry.