Lobby Attendant

Pyramid Global Hospitality is a renowned hospitality management company overseeing a diverse portfolio of over 200 hotels and resorts across the United States, Caribbean, and Europe. With a workforce of more than 18,000 associates, Pyramid excels in delivering exceptional service quality, operational excellence, and fostering long-term partnerships. Their brand portfolio includes Benchmark Resorts & Hotels, a collection of unique independent properties; Axiom Hospitality, which focuses on European hotel management; and PYRAMIDWORKS, a firm providing integrated workplace and facilities services. Headquartered in Boston, The Woodlands in Texas, and London, Pyramid combines the advantages of global reach with a hands-on approach to excellence in hospitality.

At Pyramid, the culture revolves around their people, and they prioritize creating a workplace where associates feel respected, supported, and empowered to advance their careers. The company offers team members chances to work alongside seasoned leaders, pursue significant growth opportunities, and gain exposure to a broad range of properties, brands, and markets. Whether one is beginning a career in hospitality or bringing many years of experience, Pyramid provides an environment conducive to learning, career development, and making a meaningful impact in the industry.

Recognized widely as one of the best workplaces, Pyramid and its properties have earned accolades from respected publications such as USA Today, The Boston Globe, and The Houston Chronicle. They have also been honored with top travel awards from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report. These recognitions underscore Pyramid's unwavering dedication to culture, service excellence, and a commitment to its people.

Residence Inn Berkeley is an energized, modern hotel operated by Pyramid Global Hospitality. This stunning 17-story property features 331 suites equipped with fully furnished kitchens and separate living areas that cater to the comfort and convenience of its guests. The hotel boasts over 15,000 square feet of flexible meeting and event space as well as a rooftop restaurant and bar offering spectacular views of the San Francisco Bay Area. Situated in the heart of Downtown Berkeley, just steps from public transit including the Berkeley BART station and multiple bus routes, it provides easy commuting options for employees and guests alike. The property's philosophy embraces diversity, encourages inclusiveness, and celebrates the vibrant communities it serves.

The role of Lobby Attendant at Residence Inn Berkeley is a vital position contributing directly to guest satisfaction and the overall cleanliness of the hotel. The housekeeping department is essential to creating an inviting environment where guests can relax and enjoy an exceptional stay. This position requires individuals with strong attention to detail who take pride in maintaining the public spaces and assisting room attendants to ensure every area is spotless. Considered the "Heart of the House," the Lobby Attendant plays a key role in the guest experience by ensuring that public areas, including hallways, lounges, and restrooms, are immaculate.

The Lobby Attendant engages directly with guests to ensure their needs are met and to create a welcoming atmosphere. Working collaboratively with the housekeeping team, the role includes routine walks throughout the hotel to collect bags, trash, and soiled linens, as well as restocking clean linens on each floor's pantry. The position also requires assistance with heavier cleaning tasks during deep cleaning or spring cleaning periods. The ideal candidate for this role is personable, efficient, and physically capable of fulfilling the demands of the job, including operating cleaning equipment and maneuvering carts up to 100 pounds.

This is a full-time position based in Berkeley, California, offering a competitive pay rate of $20.44 per hour. Pyramid Global Hospitality emphasizes that compensation packages may vary based on individual candidates' skill sets, experience, certifications, and location-specific labor costs. The company is an equal opportunity employer committed to diversity and inclusion, actively fostering an environment welcoming to all, including EEOC, ADA, Veteran, and LGBTQ+ communities.