Lobby Attendant

HVMG, or Hotel Value Management Group, is a leading hotel management company known for its commitment to excellence and fostering a culture where associates can thrive and grow within the hospitality industry. Recognized for delivering exceptional guest experiences and operating a portfolio of diverse hotel brands across the United States, HVMG places high value on company culture, career advancement, and providing a supportive work environment. Their 'Be Excellent' culture emphasizes professionalism, warmth, and a dedication to guest satisfaction — values reflected in every role across the company.

The Lobby Attendant position at HVMG is a vital role that sets the tone for guest experiences, as the lobby often serves as the first impression of the hotel. The ideal candidate for this full-time or part-time role will be detail-oriented, warm, and dependable, ensuring the public areas of the hotel—particularly the lobby—are always clean, organized, and inviting. This role contributes significantly to a guest's overall comfort and satisfaction by maintaining high standards of cleanliness and decorum in communal spaces. Beyond upkeep responsibilities, the Lobby Attendant interacts with guests to provide a welcoming atmosphere and addresses any immediate needs or inquiries, helping to create a positive and memorable visit.

A career as a Lobby Attendant with HVMG offers more than just an entry-level position in hospitality—it lays the groundwork for numerous advancement opportunities. Successful employees have the potential to progress into roles such as front desk agents, concierges, or even hotel management positions. This progression is supported by HVMG's strong emphasis on internal growth, flexibility in scheduling, and a clear path toward career development within the organization.

Candidates are expected to be eligible to work in the United States and must possess sufficient education or literacy to read product labels and communicate effectively with guests. Physical demands of the role include the ability to sit, stand, bend, kneel, and lift as needed. Availability to work a flexible schedule—including evenings, weekends, and holidays—is essential to meet the demands of the hospitality environment. Furthermore, the role requires a professional and warm demeanor that aligns with HVMG's Culture of Excellence, demonstrated through friendly interactions, positive attitudes, and a genuine willingness to assist guests.

This position offers a variety of benefits that make employment at HVMG attractive, such as paid time off, paid holidays, comprehensive health benefits including medical, dental and vision insurance, as well as a 401(k) plan with a guaranteed 4% match and no vesting period. Employees also enjoy exclusive hotel and food and beverage discounts, plus access to up to 40% of earned wages before payday via PayActive. These benefits, combined with flexible scheduling and nationwide career opportunities, highlight HVMG as an employer that values its employees' well-being, financial security, and professional growth.

In summary, the Lobby Attendant role at HVMG represents an excellent opportunity for individuals interested in a career in hospitality, offering a supportive environment, competitive benefits, and a clear pathway to advancement. As the face of the hotel experience, the Lobby Attendant plays a crucial role in the company’s mission to provide exceptional guest service and maintain HVMG's reputation for excellence and professionalism.