Lobby Attendant

Gaylord Hotels, a distinguished brand within the Marriott International portfolio, represents a premier hospitality establishment known for its exceptional service, innovative meeting spaces, and extraordinary guest experiences. Located in Grapevine, Texas, the Gaylord Texan Resort & Convention Center offers guests a unique blend of luxury accommodations, world-class amenities, and immersive events, making it a landmark destination for travelers and event organizers alike. Marriott International is a global leader in the hospitality industry, committed to diversity, inclusion, and providing equal opportunities to all associates. We pride ourselves on fostering a welcoming environment where talents from diverse backgrounds converge to deliver unparalleled service.

The Housekeeping and Laundry team member plays a vital role in maintaining the cleanliness, safety, and aesthetic appeal of our public and employee areas throughout the resort. This full-time, non-management position focuses on the meticulous cleaning of showers, bathrooms, glass surfaces, and floors using designated chemical products and specialized equipment. The role requires attention to detail, adherence to safety protocols, and a proactive approach to identifying maintenance needs and potential hazards. The employee will also be responsible for dusting surfaces, emptying waste containers, inspecting furniture for damage, maintaining lighting, and placing safety signs as needed to reduce traffic and ensure guest safety.

Working as part of the housekeeping team at Gaylord Hotels means contributing to a seamless guest experience by ensuring that common areas and employee spaces remain spotless and inviting. The role necessitates collaboration with other departments for urgent repairs and prompt response to guest requests, demonstrating strong communication skills and a customer-oriented mindset. Physical demands include the ability to reach above the head, bend, squat, climb stairs, and lift or move objects up to 55 pounds, often requiring mobility in confined or challenging environments. The job also mandates compliance with all company safety policies, maintaining personal appearance, and respecting company confidentiality.

At Gaylord Hotels, you will find more than just a standard housekeeping role. We offer an opportunity to be part of a dynamic team that values creativity, dedication, and mutual respect. The STARs, our passionate associates, embody the heart of the brand, delivering considerate and heartfelt service to our guests. By joining our team, you will have access to continuous training, career advancement opportunities, and the chance to grow within the Marriott International family, which is dedicated to celebrating cultural diversity and providing a workplace free from discrimination.