Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Standard Hours
Benefits
Competitive hourly pay
Paid sick leave
health benefits
vacation benefits
Training opportunities
Advancement opportunities
Job Description
Optima Dealer Services, Inc. is a leading provider of professional staffing and operational support services tailored specifically for luxury automotive dealerships throughout California. With a commitment to excellence in operations, regulatory compliance, and the promotion of a safe, respectful, and inclusive workplace environment, Optima Dealer Services stands out as a trusted partner in the automotive services sector. The company enhances dealership efficiency and visitor satisfaction by supplying skilled personnel who understand the high standards expected in the luxury automotive industry. Their dedication to quality service and employee development makes them a compelling choice for professionals seeking to build a rewarding career in dealership operations.
As part of their team, the Loaner Car Porter plays a crucial role in assisting dealership service departments by facilitating loaner vehicle return processes in a professional, accurate, and timely manner. This position involves interacting directly with guests, ensuring their experience is both positive and seamless, reflecting the premium quality of service that luxury dealerships aim to uphold. The Loaner Car Porter is responsible for maintaining the organization, safety, and cleanliness of the loaner vehicle fleet, which directly impacts customer satisfaction and operational flow.
This role offers both full-time and part-time employment opportunities with a competitive hourly wage ranging between $18.00 and $22.00 based on experience and qualifications. It provides hands-on experience with luxury and late-model vehicles within an active and physically engaging working environment. The position also fosters skill development related to dealership operations and vehicle handling, offering growth opportunities that can lead to advancements within the service and operational sectors of automotive dealerships. Being part of Optima means joining a professional team culture that prioritizes safety, respect, and a performance-driven mindset, ideal for individuals seeking both stability and progression in their careers within the automotive support industry.
As part of their team, the Loaner Car Porter plays a crucial role in assisting dealership service departments by facilitating loaner vehicle return processes in a professional, accurate, and timely manner. This position involves interacting directly with guests, ensuring their experience is both positive and seamless, reflecting the premium quality of service that luxury dealerships aim to uphold. The Loaner Car Porter is responsible for maintaining the organization, safety, and cleanliness of the loaner vehicle fleet, which directly impacts customer satisfaction and operational flow.
This role offers both full-time and part-time employment opportunities with a competitive hourly wage ranging between $18.00 and $22.00 based on experience and qualifications. It provides hands-on experience with luxury and late-model vehicles within an active and physically engaging working environment. The position also fosters skill development related to dealership operations and vehicle handling, offering growth opportunities that can lead to advancements within the service and operational sectors of automotive dealerships. Being part of Optima means joining a professional team culture that prioritizes safety, respect, and a performance-driven mindset, ideal for individuals seeking both stability and progression in their careers within the automotive support industry.
Job Requirements
- Valid California driver's license and acceptable driving record
- ability to safely operate automatic vehicles (manual transmission preferred but not required)
- driving duties are assigned based on role level and operational needs
- strong attention to detail and time management skills
- ability to follow instructions and work independently or as part of a team
- reliable attendance and punctuality
- ability to stand and walk for extended periods
- ability to lift up to 25 pounds
- ability to perform repetitive motions associated with vehicle movement and lot duties
Job Qualifications
- Strong attention to detail and time management skills
- ability to follow instructions and work independently or as part of a team
- reliable attendance and punctuality
Job Duties
- Greet guests promptly and professionally upon arrival using courteous verbal communication and appropriate customer service standards
- offer a complimentary bottle of water when available
- access the X-Time system to locate and verify the guest's loaner agreement and appointment information
- verify relevant vehicle information including identification stickers and agreement details in accordance with dealership procedures
- conduct a walk-around inspection of the vehicle documenting visible condition, fuel level, mileage, and any existing or observed damage using required photos and system notes
- place the service tag inside the vehicle and attach the vehicle key tag according to established procedures
- review guest information in the system and present the agreement or documentation to the guest for acknowledgment consistent with dealership policy
- if updates are required, review applicable information with the guest prior to making changes in the system
- secure the vehicle key in the designated location and courteously direct the guest to the Guest Services area for further assistance as needed
Job Criteria
Experience
No experience required
Job Location
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