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LN Venues, Restaurant Manager - House of Blues Las Vegas
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Vision
Dental
mental health benefits
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Sick Time
Personal Days
401(k) program
company match
Stock reimbursement program
New parent programs
caregiver leave
fertility support
adoption support
Foster support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, known globally through its market-leading divisions including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, with over 620 million tickets sold annually, serving approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment across the globe, promoting over 50,000 events annually for nearly 7,000 artists in more than 40 countries. These enterprises enable Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans... Show More
Job Requirements
- High school diploma required
- college degree preferred
- 3-5 years high volume experience in fine dining, restaurant, club operations, promotions, or programming
- 2 or more years of operations supervisory or management experience
- responsible alcohol awareness training certification or equivalent
- T.I.P.S. certification or equivalent dependent on jurisdictional requirements
- guest relations and customer service skills
- wine and liquor knowledge
- proficiency in Microsoft Word, Excel, and PowerPoint
- general point of sale (POS) system knowledge
- basic accounting knowledge
- understanding of P&L statements
- purchasing and receiving experience
- inventory management skills
- training experience
Job Qualifications
- Responsible Alcohol Awareness Training Certification or equivalent
- 3-5 years high volume experience in fine dining, restaurant, club operations, promotions, or programming
- 2 or more years of operations supervisory or management experience
- T.I.P.S. Certified or equivalent dependent on jurisdictional requirements
- knowledge of guest relations and customer service
- wine and liquor knowledge
- familiarity with Microsoft Word, Excel and PowerPoint
- general point of sale (POS) system knowledge
- basic accounting skills
- understanding of P&L statements
- knowledge of purchasing and receiving processes
- inventory management experience
- training skills
- high school diploma required
- college degree preferred
Job Duties
- Recruit and/or interview manager and supervisor candidates
- recruit, hire and train hourly, non-exempt team members
- conduct annual performance appraisal of team members
- provide concise information for manager appraisals
- provide developmental action plans for team members when required
- conduct disciplinary sessions in accordance with House of Blues guidelines
- ensure appropriate conflict resolution procedures are followed
- ensure compliance with House of Blues workplace standards
- maintain open communication policy
- assist and support team members in their job functions as needed
- ensure environment and aesthetic is maintained to House of Blues standards at all times
- oversee and facilitate guest fulfillment and requests
- maintain all House of Blues standards
- oversee revenue center programming and/or late-night activities
- oversee execution of special events in cooperation with logistics and sales managers
- generate/enhance revenue to meet or exceed budgetary expectations in conjunction with the general manager and/or assistant general manager
- maintain effective cost control systems
- control costs
- assist general manager and assistant general manager in preparation of annual budget/planning process
- implement approved budgets
- assist GM and AGM in creating and implementing quarterly operating plans
- maintain a positive attitude
- maintain an objective viewpoint in all circumstances
- listen empathetically to management and hourly team members
- maintain organization and focus
- take creative risks to enhance revenue
- behave professionally to maintain/enhance positive image of House of Blues
- think creatively to produce new possibilities in all areas of operations
- maintain composure to assuage volatile situations
- show respect by considering the rights and dignity of others
- communicate assertively in a non-aggressive, candid manner
- maintain personal integrity by abiding by company values and principals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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