LN Venues, Food & Beverage Manager - Vibrant Music Hall
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health savings account
Dental Insurance
Volunteer time off
Flexible spending account
caregiver leave
401(k) matching
Tuition Reimbursement
Loan repayment program
Vision Insurance
Paid holidays
Health Insurance
Adoption assistance
Paid Time Off
Job Description
Live Nation Entertainment stands as the world's premier live entertainment company, uniting several market-leading businesses under one roof, including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster dominates global event ticketing, annually selling over 620 million tickets to approximately 10,000 clients worldwide. Live Nation Concerts, the largest live entertainment provider worldwide, promotes more than 50,000 events annually for nearly 7,000 artists across over 40 countries. Together, these businesses enable Live Nation Media & Sponsorship to craft strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans who attend Live Nation Entertainment events each year. The company’s commitment to delivering unforgettable live experiences is powered by a passionate, innovative, and dedicated workforce.
The Food & Beverage Manager role at Live Nation Entertainment is integral to supporting and enhancing the venue’s food and beverage operations. This position requires close collaboration with venue management to ensure seamless communication channels and an elevated fan experience, fostering a hospitality-focused culture that meets and exceeds service expectations. The manager will oversee the execution of all food and beverage programming standards, including staffing, setup, signage, service quality, timely delivery of food and beverages, and maintaining excellent guest relations. This role demands a driven individual with an entrepreneurial spirit who can motivate teams, troubleshoot potential operational challenges, and maintain compliance with health and safety regulations.
In this role, the Food & Beverage Manager will recruit and train hourly staff, conduct motivational pre-shift meetings, and directly interact with trainees and trainers to enhance operational efficiency. They will perform daily walkthroughs, manage scheduling, oversee financial aspects including cash handling and liquor inventory, and ensure strict compliance with all relevant health codes. Leading preparation for health inspections and enforcing food safety and hygiene standards will be paramount responsibilities. Beyond operational oversight, this role will require collaborating with special event teams to execute event-related food and beverage plans and maintain accurate accounting and labor records. Strong leadership skills in guest service, staff counseling, and revenue enhancement strategies also form a critical part of the role. Candidates who thrive in fast-paced, high-volume environments with an eye for quality and compliance will find this position rewarding and challenging.
Overall, this position offers an exciting opportunity for a professional with a background in high-volume restaurant or live entertainment food and beverage environments to contribute to the continued growth and success of Live Nation Entertainment’s venues. The company emphasizes inclusivity, development, and supportive working conditions, seeking individuals who are passionate about delivering outstanding fan experiences while fostering a vibrant workplace culture.
The Food & Beverage Manager role at Live Nation Entertainment is integral to supporting and enhancing the venue’s food and beverage operations. This position requires close collaboration with venue management to ensure seamless communication channels and an elevated fan experience, fostering a hospitality-focused culture that meets and exceeds service expectations. The manager will oversee the execution of all food and beverage programming standards, including staffing, setup, signage, service quality, timely delivery of food and beverages, and maintaining excellent guest relations. This role demands a driven individual with an entrepreneurial spirit who can motivate teams, troubleshoot potential operational challenges, and maintain compliance with health and safety regulations.
In this role, the Food & Beverage Manager will recruit and train hourly staff, conduct motivational pre-shift meetings, and directly interact with trainees and trainers to enhance operational efficiency. They will perform daily walkthroughs, manage scheduling, oversee financial aspects including cash handling and liquor inventory, and ensure strict compliance with all relevant health codes. Leading preparation for health inspections and enforcing food safety and hygiene standards will be paramount responsibilities. Beyond operational oversight, this role will require collaborating with special event teams to execute event-related food and beverage plans and maintain accurate accounting and labor records. Strong leadership skills in guest service, staff counseling, and revenue enhancement strategies also form a critical part of the role. Candidates who thrive in fast-paced, high-volume environments with an eye for quality and compliance will find this position rewarding and challenging.
Overall, this position offers an exciting opportunity for a professional with a background in high-volume restaurant or live entertainment food and beverage environments to contribute to the continued growth and success of Live Nation Entertainment’s venues. The company emphasizes inclusivity, development, and supportive working conditions, seeking individuals who are passionate about delivering outstanding fan experiences while fostering a vibrant workplace culture.
Job Requirements
- 3 years supervisory experience in high volume restaurant live entertainment environment
- working knowledge of restaurant and bar operations
- entry level knowledge of state federal and local liquor laws retail operations computers Microsoft Office Word Excel Access and PowerPoint
- skill in leadership guest relations decision making and staff schedule maintenance
- ability to engage in positive interaction with staff and guests prioritize organize motivate staff problem solve delegate follow-up communicate diffuse situations with tact
- ability to work nights and weekends
- high school diploma
Job Qualifications
- 3 years supervisory experience in high volume restaurant live entertainment environment
- working knowledge of restaurant and bar operations
- entry level knowledge of state federal and local liquor laws retail operations computers Microsoft Office Word Excel Access and PowerPoint
- skill in leadership guest relations decision making and staff schedule maintenance
- ability to engage in positive interaction with staff and guests prioritize organize motivate staff problem solve delegate follow-up communicate diffuse situations with tact
- ability to work nights and weekends
- high school diploma
- preferred ServSafe Certified
- Point of Sales knowledge preferably Appetize
- experience operating in high-volume sports or entertainment industry food and beverage
- some college or college degree
Job Duties
- Ensure that standards are met regarding execution of all food and beverage programs including staffing setup and signage quality of service food and beverage timeliness of food and beverage and guest relations
- recruit and train hourly staff members
- assist and support staff in any of their job functions as needed
- conduct daily informative pre-shift meetings in an upbeat and motivational manner
- direct interaction with trainers and trainees
- conduct 100 percent table visits
- assist in perceiving and troubleshooting potential problems
- assist in scheduling staff voids closing comps liquor pulls managing staffing levels checking out all servers and bar staff at end of shift
- responsible for bank and adherence to cash handling policy
- assist in filling change requests from bartenders and servers
- ensure full compliance with local state and federal health codes across all food and beverage operations including concessions bars catering and backstage hospitality
- lead preparation for annual and unannounced health inspections
- train and manage all staff on food safety hygiene protocols and health code requirements
- develop and enforce standardized procedures for food handling storage sanitation and waste management across all service areas
- support and communicate with all other departments
- enter all liquor orders and manage inventory process for the bars
- monitor labor paying close attention to overtime
- work directly with the special events department on executing and preparing for all special event orders to ensure proper staffing levels food and beverage requirements are met and that all aspects of the event are carried out to the client’s approval
- accurate accounting close-out of special events
- oversee parties special events in the rooms
- checking accuracy of labor system at the end of the shift
- provide guidance in executing outstanding guest service while following the implemented service standards
- conducts performance counseling of hourly staff and ensures discipline procedures follow all guidelines
- develop strategies to generate enhance revenue
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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