LN Venues, Food & Beverage Manager - Vibrant Music Hall
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,300.00 - $65,200.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical
Vision
Dental
mental health benefits
FSA
HSA
Free concert tickets
Paid Time Off
Paid holidays
Sick Time
Personal Days
401(k)
Stock reimbursement
caregiver leave
fertility support
adoption support
Foster support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment stands as the world’s preeminent live entertainment company, setting the global standard through its subsidiaries: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster dominates the event ticketing industry worldwide by selling over 620 million tickets annually and serving approximately 10,000 clients across the globe. Live Nation Concerts commands the live entertainment space by promoting more than 50,000 events each year featuring nearly 7,000 artists in over 40 countries. Complementing these operations, Live Nation Media & Sponsorship crafts strategic music marketing programs that link more than 1,200 sponsors to an audience exceeding 145 million fans attending Live Nation events every year. This multifaceted business ecosystem fosters unparalleled live entertainment experiences that resonate deeply with fans and artists alike. The company’s pursuit of excellence and commitment to diverse, inclusive cultures make it a leading force in the entertainment industry.
The Food & Beverage Manager role at Live Nation Entertainment is pivotal in enhancing the fan experience by ensuring smooth and efficient food and beverage operations at the venue. This position involves close collaboration with venue management to coordinate all aspects of food and beverage services, striving to maintain a culture that prioritizes hospitality and service quality. Beyond operational oversight, the role requires mentoring and managing staff, including recruitment, training, and daily motivational engagements to foster a positive working environment. This managerial position is responsible for enforcing compliance with health codes, managing inventory and cash handling, coordinating special event requirements, and maintaining labor cost efficiency. A keen focus on customer satisfaction is essential, with the Food & Beverage Manager actively engaging in guest relations and troubleshooting potential issues. This role demands an individual with an entrepreneurial spirit, resourcefulness, and a commitment to operational excellence, ensuring every event’s food and beverage service enhances the overall entertainment experience. It offers the opportunity to work in a dynamic, high-energy environment that is central to Live Nation’s mission of delivering world-class live events. The position involves working nights and weekends, reflecting the nature of live entertainment schedules, and requires someone who thrives in fast-paced, high-volume settings. Live Nation provides a robust benefits package underscoring its dedication to employee well-being and career development, making it an attractive role for food and beverage professionals passionate about entertainment and hospitality. This role is ideal for someone looking to grow their career in a globally recognized live entertainment company that values innovation, diversity, and employee support.
The Food & Beverage Manager role at Live Nation Entertainment is pivotal in enhancing the fan experience by ensuring smooth and efficient food and beverage operations at the venue. This position involves close collaboration with venue management to coordinate all aspects of food and beverage services, striving to maintain a culture that prioritizes hospitality and service quality. Beyond operational oversight, the role requires mentoring and managing staff, including recruitment, training, and daily motivational engagements to foster a positive working environment. This managerial position is responsible for enforcing compliance with health codes, managing inventory and cash handling, coordinating special event requirements, and maintaining labor cost efficiency. A keen focus on customer satisfaction is essential, with the Food & Beverage Manager actively engaging in guest relations and troubleshooting potential issues. This role demands an individual with an entrepreneurial spirit, resourcefulness, and a commitment to operational excellence, ensuring every event’s food and beverage service enhances the overall entertainment experience. It offers the opportunity to work in a dynamic, high-energy environment that is central to Live Nation’s mission of delivering world-class live events. The position involves working nights and weekends, reflecting the nature of live entertainment schedules, and requires someone who thrives in fast-paced, high-volume settings. Live Nation provides a robust benefits package underscoring its dedication to employee well-being and career development, making it an attractive role for food and beverage professionals passionate about entertainment and hospitality. This role is ideal for someone looking to grow their career in a globally recognized live entertainment company that values innovation, diversity, and employee support.
Job Requirements
- Three years supervisory experience in high volume restaurant live entertainment environment
- Working knowledge of restaurant and bar operations
- Entry level knowledge of state federal and local liquor laws retail operations computers including Microsoft Office Word Excel Access and PowerPoint
- Skill in leadership guest relations decision making and staff schedule maintenance
- Ability to engage in positive interaction with staff and guests prioritize organize motivate staff problem solve delegate follow-up communicate diffuse situations with tact
- Ability to work nights and weekends
- High school diploma
Job Qualifications
- Three years supervisory experience in high volume restaurant live entertainment environment
- Working knowledge of restaurant and bar operations
- Entry level knowledge of state federal and local liquor laws retail operations computers including Microsoft Office Word Excel Access and PowerPoint
- Skill in leadership guest relations decision making and staff schedule maintenance
- Ability to engage in positive interaction with staff and guests prioritize organize motivate staff problem solve delegate follow-up communicate diffuse situations with tact
- Ability to work nights and weekends
- High school diploma
- ServSafe Certified preferred
- Point of sales knowledge preferably Appetize preferred
- Experience operating in high-volume sports or entertainment industry food and beverage preferred
- Some college or college degree preferred
Job Duties
- Ensure that standards are met regarding execution of all food and beverage programs including staffing setup and signage quality of service food and beverage timeliness of food and beverage and guest relations
- Recruitment and training of hourly staff members
- Assist and support staff in any of their job functions as needed
- Conduct daily informative pre-shift meetings in an upbeat and motivational manner
- Direct interaction with trainers and trainees
- Conduct 100 percent table visits
- Assist in perceiving and troubleshooting potential problems
- Assist in scheduling staff voids closing comps liquor pulls managing staffing levels checking out all servers and bar staff at end of shift
- Responsible for bank and adherence to cash handling policy
- Assist in filling change requests from bartenders and servers
- Ensure full compliance with local state and federal health codes across all food and beverage operations including concessions bars catering and backstage hospitality
- Lead preparation for annual and unannounced health inspections
- Train and manage all staff on food safety hygiene protocols and health code requirements
- Develop and enforce standardized procedures for food handling storage sanitation and waste management across all service areas
- Support and communicate with all other departments
- Enter all liquor orders and manage inventory process for the bars
- Monitor labor paying close attention to overtime
- Work directly with the special events department on executing and preparing for all special event orders to ensure proper staffing levels food and beverage requirements are met and that all aspects of the event are carried out to the client's approval
- Accurate accounting close-out of special events
- Oversee parties special events in the rooms
- Checking accuracy of labor system at the end of the shift
- Provide guidance in executing outstanding guest service while following the implemented service standards
- Conducts performance counseling of hourly staff and ensures discipline procedures follow all guidelines
- Develop strategies to generate enhance revenue
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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