LN Venues, Director of Operations - Brooklyn Bowl Las Vegas

Brooklyn Bowl is a premier entertainment venue known for seamlessly blending live music, gourmet dining, and boutique bowling into one unforgettable experience. Located in the heart of Brooklyn, this unique establishment draws a diverse and vibrant crowd by offering a dynamic atmosphere that caters to music lovers, food enthusiasts, and social seekers alike. As a part of the Live Nation Entertainment family, Brooklyn Bowl stands as a cultural hub that supports an artistic vision, providing top-tier performances and exceptional hospitality within a welcoming environment. Brooklyn Bowl’s commitment to quality, community, and creativity ensures it remains a standout destination in New York City’s bustling entertainment scene.

The Director of Operations at Brooklyn Bowl plays a critical leadership role working directly under the General Manager. This position holds comprehensive oversight of all operational facets of the venue, including front of house and back of house functions. The Director of Operations is responsible for managing a team of managers across various departments such as the Bar Manager, Retail Manager, Music Operations, and Restaurant Manager, ensuring flawless coordination and execution of daily and special event operations. This role demands a strategic thinker with hands-on management capabilities who can oversee restaurant, bar, venue, and bowling operations while maintaining operational excellence and upholding the venue’s artistic mission.

In this role, the Director of Operations will collaborate closely with senior leadership including human resources, sales and marketing, and financial administration to drive budgets, manage expenditures, and support growth initiatives. They will also spearhead planning and execution of marketing, fundraising, audience development, and public relations efforts alongside Sales and Marketing teams. The ability to effectively manage P&L, point of sale systems, scheduling, and inventory control is essential. Additionally, this role requires the implementation and enforcement of standard operating procedures, emergency evacuation plans, and HR policies to ensure the safety and well-being of both staff and guests.

The position demands someone who can be the "eyes and ears" of Brooklyn Bowl on the ground, adapting to fast-paced and changing conditions while inspiring and leading a diverse team. The Director of Operations is expected to promote a positive work culture, maintain high integrity, and be a respected figure who supports the venue’s values and long-term strategic goals. Compensation for this role includes a competitive base salary with performance-based incentives reflective of the candidate’s background and operational expertise within the food and beverage or venue management sectors. Brooklyn Bowl values diversity and is committed to equal opportunity employment, ensuring all employees can thrive in an inclusive environment. This is a full-time leadership position ideal for an experienced operations professional passionate about hospitality, live music, and innovative entertainment venues.