Living Room Food Runner

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to excellence and creating memorable guest experiences. As one of the world's largest and most respected hotel chains, Marriott offers a broad portfolio of brands catering to diverse markets and preferences. Among these elite brands is W Hotels, a cutting-edge luxury hotel chain dedicated to redefining the norms of the hospitality experience with a focus on innovation, contemporary design, and unparalleled service. Located at 401 N Fort Lauderdale Beach Blvd, Fort Lauderdale, Florida, W Hotels is a vibrant destination that blends dynamic cultural elements with sophisticated luxury, providing guests with unforgettable stays that ignite curiosity and expand worlds.

At W Hotels, the philosophy is to be a place where life is experienced fully and passionately. With a service culture rooted in "Whatever/Whenever," the brand encourages associates to open doors, minds, and possibilities for guests, delivering service that anticipates and exceeds expectations. The team is made up of diverse, talented individuals who thrive in a fast-paced, energetic environment where originality and innovation are valued. Joining W Hotels means becoming part of a global family under Marriott International, where associates are empowered to be their best selves in a supportive and inclusive environment.

The Guest Service Support Expert plays a crucial role in sustaining the seamless operation of food and beverage services within the hotel. This non-management, full-time position is designed for individuals who are passionate about hospitality and dedicated to delivering exceptional guest experiences beyond just serving food and drinks. The role demands a proactive approach to various tasks including setting tables, assisting kitchen operations, maintaining cleanliness in working areas, and replenishing supplies efficiently. This ensures the smooth functioning of food and beverage services and enhances the overall dining experience for each guest.

Guest Service Support Experts at W Hotels engage in dynamic, hands-on work which requires physical stamina and attention to detail. The role involves standing, sitting, or walking for extended periods, maneuvering on potentially slippery or uneven surfaces, and managing the menu by reading and visually verifying information. Team members are expected to lift, carry, push, and pull objects up to 25 pounds independently and up to 50 pounds with assistance, while also performing actions such as bending, twisting, pulling, reaching overhead, and stooping. These physical aspects highlight the active nature of the position, emphasizing the importance of safety, professionalism, and adherence to company policies and procedures.

Moreover, W Hotels fosters an inclusive and equitable workplace culture where diversity is celebrated. Marriott International is an equal opportunity employer committed to non-discrimination on all protected bases, ensuring that all individuals have access to opportunities regardless of disability, veteran status, or other legally protected characteristics. This inclusive ethos is fundamental to creating a workplace where every associate feels valued and supported.

The ideal candidate for the Guest Service Support Expert position will typically have a high school diploma or GED and may have some prior experience in a food and beverage environment, although no previous work experience is required. The role does not require supervisory experience or specific certifications. However, candidates must be ready to contribute to a high-energy hospitality environment that prioritizes guest satisfaction, teamwork, and operational excellence.

Joining W Hotels as a Guest Service Support Expert offers the chance to be part of a passionate team focused on delivering unique and memorable experiences to every guest. Through dedication, hard work, and a commitment to quality service, associates contribute significantly to the high standards of luxury and innovation for which W Hotels is known worldwide. This position is a gateway to growth within Marriott International’s extensive network and an opportunity to develop valuable skills in the thriving food and beverage sector of the hospitality industry.