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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Employee assistance program
Job Description
The hiring establishment is a fast casual or coffee shop operation that prioritizes excellence in customer service and efficient food and beverage preparation. Known for its vibrant atmosphere and commitment to quality, this coffee shop aims to provide a welcoming environment where guests can enjoy expertly crafted coffee drinks along with attentive service. Typically operating in a dynamic, fast-paced environment, the establishment focuses on smooth operations, from the moment a guest places an order through point of sale systems to the preparation and presentation of high-quality beverages and food items. This company fosters a culture of professionalism, cleanliness, and teamwork,... Show More
Job Requirements
- High school graduate or equivalent preferred
- guest relations or service experience preferred
- Food Service Sanitation certification required
- CPR or First Aid certification preferred
- ability to lift up to 50 pounds and frequently lift or carry up to 25 pounds
- ability to stand and walk extensively
- ability to reach, handle, feel, talk, hear and see
- drug-free workplace with pre-employment substance abuse testing
- eligible to work in the United States
Job Qualifications
- Basic knowledge of food and beverage preparation and service
- basic mathematical skills to operate cash register, make change, total checks, prepare cash drops and understand portion sizes
- basic English writing skills for requisitions, balance sheets and vouchers
- manual dexterity to use knives, pick up glassware and bottles, scoop ice, mix drinks and retrieve stock overhead
- ability to read, speak and understand English for communication with guests and taking orders
- ability to remember, recite and promote menu items
- ability to operate keyboard and point of sale system to pre-check and close out orders
- ability to work and stand for extended periods in confined spaces
Job Duties
- Greet guests in a courteous and friendly manner, promote and document orders
- make and present drinks using standard recipes and practice prudent portion control
- input orders into register and create checks for guests maintaining accountability for beverages served
- receive cash, make change, verify charges, record charges and execute vouchers to balance transactions
- maintain proper and adequate setup of the coffee bar including requisitioning, stocking and rotating products
- respond to guest complaints positively and tactfully, negotiate compromises and implement solutions
- lock up and store beverages, food and equipment, deposit cash drops and secure keys
- attend mandatory meetings
- perform general cleaning tasks to meet health and safety standards
- keep work area clean and organized
- complete other duties assigned by supervisor or manager
- adhere to company standards related to member, guest and associate experience
- follow all safety standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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