Living Room Barback

Marriott International is a renowned global hospitality company that operates a broad portfolio of hotels and related lodging facilities. Among its many prestigious brands, W Hotels stands out as a leader in innovative luxury and lifestyle hospitality. W Hotels is known for its unique approach to guest experiences, blending style, culture, and service to ignite curiosity and expand the worldviews of its guests. With a commitment to diversity, inclusion, and equal opportunity employment, Marriott International fosters a work environment where associates from diverse backgrounds are welcomed, respected, and given opportunities to thrive.

The specific role of Guest Service Support Expert at W Hotels plays a vital part in maintaining the high standards of service and operational excellence that define the brand. This position goes beyond simply supporting food and beverage operations; it’s about creating memorable, unique experiences for guests by providing seamless service and anticipating their needs. As a Guest Service Support Expert, you will be responsible for a range of duties that ensure the smooth flow of restaurant and bar operations, including setting tables, assisting kitchen staff, replenishing supplies, and maintaining cleanliness and organization in work areas.

In this role, physical stamina and attention to detail are essential. You will frequently be on your feet, moving throughout the venue, and performing tasks that require lifting, bending, and reaching. Ensuring safety is paramount, both for yourself and guests, so adherence to safety protocols and company standards is critical. This position demands a professional demeanor, impeccable personal appearance, and excellent communication skills, as these factors contribute to the overall guest experience that W Hotels strives to deliver.

Additionally, the role emphasizes a hands-on approach and teamwork, as Guest Service Support Experts support not only the front of house but also back-of-house operations. This synergy helps maintain the smooth execution of service, promoting customer satisfaction and operational efficiency. While prior experience in food and beverage is preferred, Marriott provides support for new team members to grow and succeed in their roles.

This position offers an excellent opportunity for individuals seeking to start or further a career in the hospitality industry, particularly within a globally recognized hotel brand known for its innovation and guest-centric culture. Employment at Marriott International comes with its promise of an inclusive work environment and access to ongoing development and career advancement opportunities. W Hotels encourages team members to be their best selves, contribute creatively, and be part of a dynamic, forward-thinking service culture that makes a difference for guests and associates alike.