Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling

Job Description

The liquor store associate position plays a vital role within a retail liquor establishment, dedicated to providing exceptional service and ensuring compliance with all state and local regulations. This establishment focuses on offering a diverse selection of alcoholic beverages, tobacco products, and related merchandise to customers in a safe and welcoming environment. The company prides itself on maintaining high standards for customer service, quality control, and operational efficiency, which contributes to a positive shopping experience and fosters strong customer loyalty. The store is operated by knowledgeable staff committed to assisting customers in making informed purchasing decisions while adhering strictly to legal age and consumption guidelines.

As a Liquor Store Associate, you will be responsible for fostering an atmosphere of friendliness and professionalism that encourages repeat business. Your role emphasizes the importance of compliance, attentive customer service, and operational excellence. You will regularly observe and verify customer identification to prevent sales to underage or intoxicated individuals, contributing to the community's safety and the company's reputation. By monitoring customer behavior and enforcing policy, you help maintain a responsible and lawful retail environment.

The position involves assisting customers by responding promptly and courteously to their questions and needs, offering product suggestions, and ensuring an efficient checkout process. Your interactions directly impact customer satisfaction and trust, making your role essential to the store's success. Operational duties include stocking shelves, rotating inventory to ensure product freshness, maintaining cleanliness and safety standards within the store, and utilizing various department equipment and cashiering systems accurately.

In addition to maintaining day-to-day operations, this role requires commitment to company training programs, including certifications such as TIPS and alcohol compliance training, to stay informed of best practices and regulatory requirements. The associate must be able to work in a fast-paced environment, demonstrating integrity, reliability, and exemplary customer service skills. This position offers an opportunity for personal and professional growth in a supportive retail setting, providing all necessary tools and equipment to perform daily responsibilities safely and effectively.

Overall, the Liquor Store Associate is a cornerstone of the store’s success, ensuring compliance and customer satisfaction go hand in hand. The role demands a high level of responsibility and dedication to upholding the company’s standards and creating a positive shopping atmosphere for every patron. The employment is full-time or part-time depending on scheduling needs, with competitive compensation reflecting experience and qualifications. Join a respected retail brand that values employees and promotes a culture of respect, excellence, and community responsibility.

Job Requirements

  • High school or GED diploma
  • Must be at least 21 years of age
  • TIPS training required prior to position start date
  • Ability to read, write, speak, and understand English
  • Authorization to work in the United States or ability to obtain the same
  • Successful completion of a pre-employment drug test and background check

Job Qualifications

  • High school or GED diploma
  • Must be at least 21 years of age
  • TIPS training required prior to position start date
  • Ability to read, write, speak, and understand English
  • Authorization to work in the United States or ability to obtain the same
  • Successful completion of a pre-employment drug test and background check
  • Compliance with all company policies and procedures
  • High standard of integrity and reliability
  • Basic computer skills required to participate in online training
  • Customer service skills
  • Ability to work in a fast-paced and busy environment

Job Duties

  • Observe customers and check identification for age verification
  • Deny sale of alcohol or tobacco to underage or intoxicated customers
  • Provide continuous attention to customers' needs
  • Greet, assist, and thank customers in a prompt, courteous, and friendly manner
  • Offer product suggestions to customers when appropriate
  • Stock and rotate department products to ensure freshness and date control
  • Restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost
  • Operate department equipment and cashiering equipment accurately
  • Keep work area clean, orderly, and free from safety hazards
  • Report faulty equipment and hazards to management

Job Criteria

Experience

Entry Level (1-2 years)


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