Linen Runner, Hotel Housekeeping
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
San Manuel is a prominent organization recognized as one of the largest private employers in the Inland Empire. With a commitment to excellence and a strong focus on employee well-being, San Manuel operates within the hospitality and gaming industry, providing a premier destination experience. The company is dedicated to maintaining the highest standards in all aspects of its operations, consistently delivering a five-star, five-diamond guest experience as verified by Forbes standards. This commitment to quality extends across all departments, including housekeeping, which plays a vital role in ensuring the overall satisfaction and comfort of guests.
The Linen Runner Housekeeping position is a key role within the Housekeeping department under the supervision of the Supervisor, Housekeeping - Hotel. This role is responsible for maintaining the 5-star, 5-diamond level of service by efficiently managing all linen and terry-related tasks. The Linen Runner is tasked with sorting dirty linens and terry cloth materials, receiving clean items delivered by an external laundry company, and ensuring proper storage and distribution throughout the hotel. Additionally, this position involves the careful handling and segregation of stained linens, damaged items, rags, and biohazard materials into appropriately marked containers to comply with health and safety regulations.
Operating within a fast-paced and high-demand environment, the Linen Runner must adhere to OSHA guidelines for chemical usage and participate in safety training to ensure the correct handling and labeling of hazardous supplies. The role requires proactive collaboration with other team members and departments, supporting the holistic goals and priorities of the company. The Linen Runner also plays a part in maintaining all equipment and reporting maintenance needs, thus contributing to the smooth operation of the housekeeping function.
Beyond operational duties, the Linen Runner acts as a motivator and team player, fostering a positive and productive work atmosphere through knowledge sharing, coaching, and leading by example. This helps empower the team and ensures continuous development and high standards in service delivery. The position requires schedule flexibility to cover evenings, overnight shifts, weekends, holidays, and potential overtime, reflecting the hospitality industry's dynamic nature.
The role demands physical stamina as it involves lifting, carrying, pushing, and pulling linen items, sometimes weighing up to 40 pounds. It also requires the ability to perform repetitive motions and maintain close visual acuity for tasks such as counting and inventory management. Strong communication skills are essential for effective reporting, teamwork, and maintaining professional interactions within the workplace.
San Manuel values its workforce and offers a supportive work environment that respects diversity and inclusion. Available benefits and reasonable accommodations underscore the company’s commitment to employee growth and wellness. This position is an excellent opportunity for individuals passionate about hospitality and service excellence, who thrive in collaborative settings and are committed to maintaining outstanding operational standards in a prestigious hospitality environment.
The Linen Runner Housekeeping position is a key role within the Housekeeping department under the supervision of the Supervisor, Housekeeping - Hotel. This role is responsible for maintaining the 5-star, 5-diamond level of service by efficiently managing all linen and terry-related tasks. The Linen Runner is tasked with sorting dirty linens and terry cloth materials, receiving clean items delivered by an external laundry company, and ensuring proper storage and distribution throughout the hotel. Additionally, this position involves the careful handling and segregation of stained linens, damaged items, rags, and biohazard materials into appropriately marked containers to comply with health and safety regulations.
Operating within a fast-paced and high-demand environment, the Linen Runner must adhere to OSHA guidelines for chemical usage and participate in safety training to ensure the correct handling and labeling of hazardous supplies. The role requires proactive collaboration with other team members and departments, supporting the holistic goals and priorities of the company. The Linen Runner also plays a part in maintaining all equipment and reporting maintenance needs, thus contributing to the smooth operation of the housekeeping function.
Beyond operational duties, the Linen Runner acts as a motivator and team player, fostering a positive and productive work atmosphere through knowledge sharing, coaching, and leading by example. This helps empower the team and ensures continuous development and high standards in service delivery. The position requires schedule flexibility to cover evenings, overnight shifts, weekends, holidays, and potential overtime, reflecting the hospitality industry's dynamic nature.
The role demands physical stamina as it involves lifting, carrying, pushing, and pulling linen items, sometimes weighing up to 40 pounds. It also requires the ability to perform repetitive motions and maintain close visual acuity for tasks such as counting and inventory management. Strong communication skills are essential for effective reporting, teamwork, and maintaining professional interactions within the workplace.
San Manuel values its workforce and offers a supportive work environment that respects diversity and inclusion. Available benefits and reasonable accommodations underscore the company’s commitment to employee growth and wellness. This position is an excellent opportunity for individuals passionate about hospitality and service excellence, who thrive in collaborative settings and are committed to maintaining outstanding operational standards in a prestigious hospitality environment.
Job Requirements
- High school diploma or GED preferred
- Minimum one year of housekeeping experience in a related hotel position preferred
- Schedule flexibility including evenings, overnight, weekends, holidays, and overtime if needed
- Ability to lift and carry up to 40 pounds occasionally
- Ability to perform repetitive motions
- Ability to work in a fast-paced, high-demand environment
- Ability to communicate effectively verbally and in writing
- May be required to obtain and maintain a gaming license
Job Qualifications
- High school diploma or GED preferred
- Minimum one year of housekeeping experience in a hotel setting preferred
- Good verbal and written communication skills
- Ability to count and provide inventory numbers
- Ability to identify and report issues
- Ability to assist housekeeping leadership with requests and communication
- Personable and professional with discretion in communication
Job Duties
- Sort dirty linen and terry in the laundry room and place full bins in designated pickup areas for the laundry company
- Transport linen bins with clean linen and terry to designated areas once delivered
- Restock housekeeping carts with linen, terry, amenities and supplies
- Separate stained linen, rags, damaged items, and biohazards into marked bins
- Ensure proper usage and labeling of chemicals and cleaning supplies according to OSHA and enterprise regulations
- Maintain equipment and follow health and safety guidelines
- Report maintenance issues pertaining to the chute room to the Supervisor or Office Coordinator
- Motivate and support housekeeping staff by leading, coaching, and sharing knowledge
- Perform additional duties to support efficient operation of the department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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