Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

industry-leading compensation
employee dining discount
Health Insurance
Paid vacation
hands-on training
Career growth opportunities
Equal opportunity employer

Job Description

Burtons Grill is a well-established dining destination known for its commitment to delivering high-quality, chef-inspired contemporary American cuisine. Rooted in New England tradition, Burtons Grill has grown to be a cherished brand along the East Coast due to its dedication to excellence in both food and hospitality. The establishment prides itself on operating a scratch kitchen that uses wholesome, premium ingredients to create a diverse menu that caters to a broad spectrum of tastes. From juicy burgers and fresh seafood to hearty salads and tender steaks, everything is carefully prepared to ensure guests enjoy an exceptional dining experience.

The company is particularly noted for its extensive protocols to accommodate food allergies and dietary restrictions, including a comprehensive gluten-free menu. This attention to detail in food safety and dietary inclusiveness reflects Burtons Grill's mission to make exceptional dining accessible to everyone. Beyond the food, the culture at Burtons Grill emphasizes growth, creativity, and inclusivity, aiming to foster an environment where both employees and guests feel valued and respected.

This role is ideal for passionate, energetic, and outgoing individuals who enjoy working in a dynamic and fun environment. Whether you are a seasoned hospitality professional or just beginning your career, Burtons Grill offers a welcoming atmosphere that encourages personal and professional growth. The company values happiness and fulfillment of its teams as the foundation for delivering extraordinary guest experiences. The position comes with industry-leading compensation, health insurance, paid vacation for full-time employees, and additional perks that foster long-term career development. Employee benefits also include a 50% discount on dining, hands-on training, and a supportive workplace culture that embraces diversity and equal opportunity. Joining this team means becoming part of a company that prioritizes passion, quality, and genuine hospitality every day.

Job Requirements

  • Must be 18 years old or older
  • Ability to work flexible hours including nights and weekends
  • Physical ability to stand for extended periods
  • Strong customer service orientation
  • Reliable and punctual
  • Willingness to comply with company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food allergy protocols and dietary restrictions is a plus
  • Demonstrated ability to work well in a team
  • Commitment to providing excellent customer service

Job Duties

  • Greet and assist guests with a friendly and welcoming attitude
  • Provide knowledge about menu items including dietary accommodations
  • Ensure compliance with food allergy and gluten-free protocols
  • Maintain cleanliness and organization of dining and service areas
  • Collaborate with kitchen and service staff to ensure timely and accurate orders
  • Handle guest inquiries and resolve complaints in a professional manner
  • Support a positive and inclusive work environment

Job Criteria

Experience

No experience required


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