Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $39,417.00 - $46,703.78
Job Description
Encore Boston Harbor, part of Wynn Resorts, is a luxury waterfront casino resort located in Everett, Massachusetts. Known for its world-class amenities, exceptional service, and vibrant entertainment offerings, Encore Boston Harbor provides guests with an unparalleled hospitality experience. The property features elegant guest rooms, fine dining options, a casino floor, and a variety of entertainment venues, making it a premier destination in the region. This establishment prides itself on upholding the highest standards of guest service, supported by a diverse and dedicated team committed to excellence. As a key player in the hospitality and entertainment industry, Encore Boston Harbor emphasizes... Show More
Job Requirements
- 21 years of age or above
- Must obtain and maintain registration or license issued by the Massachusetts Gaming Commission
- Valid Massachusetts driver’s license required
- Excellent driving and traffic record required
- High school degree or equivalent preferred
- Minimum 1 year limousine driving experience preferred
- Computer skills, knowledge of Microsoft Office, a plus
- Working knowledge of Google Maps and GPS tracking systems a plus
- Outstanding organizational and interpersonal skills
- Excellent attention to detail
- Ability to read and interpret documents
- Conversational English required
Job Qualifications
- High school degree or equivalent preferred
- Minimum 1 year of limousine driving experience preferred
- Computer skills and knowledge of Microsoft Office, a plus
- Working knowledge of Google Maps and GPS tracking systems, a plus
- Outstanding organizational and interpersonal skills
- Excellent attention to detail
- Ability to read, analyze, and interpret documents such as policy and procedure manuals
- Ability to respond to common inquiries from employees or guests
- Conversational English required, second language a plus
- Ability to write instructions
- Ability to effectively present information
- Ability to compute basic mathematical calculations
- Ability to decipher various reports and maintain reports upon request
Job Duties
- Adheres to all Encore Boston Harbor core values and property and department standards
- Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures
- Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures
- Follow all applicable internal policies, federal and state laws, rules, regulations and property-wide controls
- Deliver and maintains a maximum level of service
- Contributes to company-wide communication and best practices
- Keeps informed of all new developments within the department
- Delivers professional service to internal and external guests and team members, which may require levels of patience, tact and diplomacy
- Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
- Greet, pickup, and drive guests to assigned destinations as directed by the Dispatch and management teams
- Meet guests at the airport and other destinations
- Assist guests with luggage, load and unload luggage in vehicle
- Maintain a clean vehicle at all times
- Works with limousine maintenance providers to ensure assigned vehicles are in good working condition at all times
- Remain up to date on all traffic laws
- Works with safety as a priority, and follows department and company safety standards
- Maintains relevant knowledge of industry through continuing education and training
- Performs any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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