Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,200.00 - $87,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee training
Flexible Schedule
Professional Development
Job Description
Thind Management is a reputable family-owned management company specializing in the hospitality sector, particularly in managing limited-service hotels. Known for their dedication to providing exceptional service and creating unforgettable experiences, Thind Management takes pride in fostering a culture of learning and professional growth among its team members. The company's motto, "We'll Take It from Here," reflects their commitment to excellence and the seamless delivery of high-quality hospitality services. With an emphasis on leadership development, thorough training, and equipping staff with the necessary tools, Thind Management aims to create a positive and rewarding environment for both guests and employees alike. Their... Show More
Job Requirements
- 3-year degree in business administration marketing hotel and restaurant management or mba is preferred
- At least 5 years of experience in the hospitality industry
- At least 3 years of experience in hotel management with proven track record
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to manage and lead a team
- Ability to manage financial performance and achieve revenue and profit goals
- Present strong understanding of p and l statements and the ability to reach with impactful strategies
- Strong organizational and time management skills
- Ability to work independently and as a team in a fast-paced environment
- Proficient in microsoft office and hotel software
- Must have a flexible work schedule
Job Qualifications
- 3-year degree in business administration marketing hotel and restaurant management or MBA is preferred
- At least 5 years of experience in the hospitality industry
- At least 3 years of experience in hotel management with proven success
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Ability to manage and lead a team effectively
- Ability to manage financial performance achieving revenue and profit goals
- Proficient understanding of P and L statements with impactful strategic skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team in a fast-paced environment
- Proficient in Microsoft Office and hotel software
- Flexible work schedule
Job Duties
- Oversee and manage all hotel operations including front desk housekeeping maintenance and sales
- Develop and maintain a positive guest experience procedure ensuring excellent customer service
- Monitor financial performance and adjust to meet revenue and profit goals
- Develop and implement operational policies and procedures to improve efficiency and guest satisfaction
- Oversee recruitment training and development of team members
- Create and maintain a positive work environment fostering teamwork and employee engagement
- Manage inventory and order supplies to maintain adequate levels
- Hold regular briefings and meetings with department heads
- Lead key property issues including capital projects customer service and refurbishment
- Handle complaints and oversee service recovery procedures
- Prepare present and achieve the hotel’s annual operating budget marketing and sales plan and capital budget
- Monitor daily reports and make informed decisions accordingly
- Ensure monthly financial outlooks for rooms food beverage admin and general are on target
- Maximize room yield and hotel revenue through innovative sales and yield management
- Prepare monthly financial reports for owners and stakeholders
- Assist in procurement and vendor management
- Coordinate with heads of departments for activity execution
- Develop and manage hotel executive team for career progression
- Establish proactive human resource function for employee retention motivation training wage benefit administration and compliance
- Implement and maintain effective open-door communication across departments
- Promote company culture and educate team on company motto and values
- Respond to audits for continual improvement
- Handle corporate client relations and participate in new client acquisition
- Ensure operational quality through internal and external audits
- Enforce safety practices and emergency procedures
- Maintain compliance with government regulations including Occupational Health Safety Act and fire regulations
- Communicate policy changes
- Make decisions in the best interest of the hotel and management
- Ensure compliance with local state and federal regulations
- Perform additional duties as assigned by executive team and ownership
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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