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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Paid Time Off
Parental leave
Tuition Assistance
Commuter Benefits
Employee Discounts
performance bonuses
Training and mentorship
recognition programs
Diverse and fun team environment
Job Description
Ten Lifestyle Group is a distinguished luxury concierge company renowned for delivering exceptional lifestyle management services to high-net-worth individuals around the globe. As a Certified B Corporation, Ten Lifestyle Group not only champions excellence in luxury service but also embraces responsible business practices, ensuring a positive impact on society and the environment. Operating with a commitment to diversity, innovation, and growth, the company fosters a vibrant culture where creativity and passion merge to curate unforgettable experiences for clients. Their Luxury Travel Concierge division is dedicated to providing top-tier assistance in accessing exclusive events, prestigious dining spots, and bespoke travel opportunities.... Show More
Job Requirements
- Strong proficiency in English (A1 to B1 level), both written and spoken
- Minimum of 2 years in a customer service role within travel, tourism, or a related field
- Ability to excel in a fast-paced, metrics-driven environment and proficiently multitask
- Globally-inclined experience preferred
- Prior experience using GDS booking platforms (e.g., Amadeus, Sabre) is a plus
- Reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135
- This role is 100% onsite
Job Qualifications
- Minimum of 2 years experience in customer service related to travel, tourism, or luxury concierge
- Strong proficiency in English both written and spoken
- Experience using global distribution systems (GDS) like Amadeus or Sabre is a plus
- Ability to multitask and perform well in a fast-paced, metrics-driven environment
- Proven creativity in problem-solving and service delivery
- Familiarity with local Las Vegas luxury scene and elite experiences
- Excellent communication and interpersonal skills
Job Duties
- Respond to client inquiries with personalized and timely service
- Manage service requests from initiation to completion ensuring attention to detail
- Secure reservations for top dining, exclusive shows, and bespoke travel experiences
- Develop and implement creative gifting and surprise initiatives for clients
- Collaborate with global partners to deliver extraordinary luxury experiences
- Clearly communicate supplier terms and booking details to clients
- Participate actively in team meetings, training, and e-learning programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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