Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $30.98 - $41.31
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
EDITION Hotels is a pioneering brand within Marriott International, uniquely blending the vision of renowned boutique hotelier Ian Schrager with the impeccable service standards of a luxury hotel and the expansive global presence of Marriott International. Located at 701 7th Ave, New York, NY, EDITION Hotels offer an extraordinary hospitality experience that balances sophistication and originality with warmth and personalized charm. Targeting discerning guests who appreciate design, quality, and service excellence, EDITION Hotels break conventional boundaries to provide a distinct atmosphere characterized by charisma, comfort, and unparalleled guest experiences.
We are currently hiring full-time Guest Service Representatives for our lifestyle brand at our New York location. This non-management, substitute position offers an hourly wage ranging from $30.98 to $41.31, reflecting the value we place on delivering exceptional guest experiences. Our Guest Service Representatives are not only responsible for ensuring smooth check-ins and check-outs but also creating memorable and unique experiences for each guest throughout their stay. Empowered to take initiative, representatives engage guests by addressing requests, managing operational duties, completing necessary reports, and sharing local highlights, enhancing the overall stay.
This role demands a proactive, hands-on approach, including standing, walking, and moving objects up to 10 pounds without assistance. Success in this position requires adherence to company policies, maintaining confidentiality, protecting assets, and upholding professionalism in appearance and communication. At EDITION, service comes from the heart, driven by authenticity and dedication rather than scripted responses. Joining our team means becoming part of a vibrant, inclusive environment that celebrates diverse cultures and talents. We welcome individuals who are outgoing, motivated, and inspired to contribute to a theatrical performance of hospitality that delights every guest consistently.
Working as a Guest Service Representative at EDITION Hotels provides a unique opportunity to grow within the Marriott portfolio, gaining invaluable experience in a dynamic and luxury-driven setting. If you seek a career that challenges and motivates you, where you belong to a global team and can become the best version of yourself, we invite you to join us and be part of this extraordinary journey.
We are currently hiring full-time Guest Service Representatives for our lifestyle brand at our New York location. This non-management, substitute position offers an hourly wage ranging from $30.98 to $41.31, reflecting the value we place on delivering exceptional guest experiences. Our Guest Service Representatives are not only responsible for ensuring smooth check-ins and check-outs but also creating memorable and unique experiences for each guest throughout their stay. Empowered to take initiative, representatives engage guests by addressing requests, managing operational duties, completing necessary reports, and sharing local highlights, enhancing the overall stay.
This role demands a proactive, hands-on approach, including standing, walking, and moving objects up to 10 pounds without assistance. Success in this position requires adherence to company policies, maintaining confidentiality, protecting assets, and upholding professionalism in appearance and communication. At EDITION, service comes from the heart, driven by authenticity and dedication rather than scripted responses. Joining our team means becoming part of a vibrant, inclusive environment that celebrates diverse cultures and talents. We welcome individuals who are outgoing, motivated, and inspired to contribute to a theatrical performance of hospitality that delights every guest consistently.
Working as a Guest Service Representative at EDITION Hotels provides a unique opportunity to grow within the Marriott portfolio, gaining invaluable experience in a dynamic and luxury-driven setting. If you seek a career that challenges and motivates you, where you belong to a global team and can become the best version of yourself, we invite you to join us and be part of this extraordinary journey.
Job Requirements
- High school diploma or G.E.D. equivalent
- No previous related work experience required
- No supervisory experience necessary
- Ability to move or lift objects weighing up to 10 pounds without assistance
- Strong verbal and written communication skills
- Ability to follow company policies and procedures
- Availability to work full time
- Commitment to maintaining confidentiality and professionalism
Job Qualifications
- High school diploma or G.E.D. equivalent
- No prior related work experience required
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Outgoing and customer-focused attitude
- Willingness to stand and move for extended periods
- Ability to work in a fast-paced, dynamic environment
Job Duties
- Greet guests and facilitate smooth check-in and check-out processes
- Respond to guest inquiries and fulfill service requests
- Provide information about local attractions and hotel amenities
- Complete operational reports and documentation accurately
- Maintain a professional appearance and uphold company policies
- Support a safe and secure work environment
- Perform hands-on tasks such as moving objects up to 10 pounds
Job Criteria
Experience
No experience required
Job Location
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