Lifestyle Director

Savannah, GA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,000.00 - $65,000.00

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

401k

company match

Job Description

FirstService Residential is a renowned property management company specializing in managing residential communities across the United States. The company prides itself on delivering exceptional community management services that enhance the living experience of residents and foster thriving, vibrant neighborhoods. Known for its professionalism and commitment to quality, FirstService Residential manages a wide variety of properties, including homeowner associations (HOAs), condominiums, and active adult communities. This position is within a well-established HOA, focused on creating an engaging and enriched lifestyle environment for its residents.

The Community Lifestyle Director role is a full-time, exempt position with an annual salary range of $55,000 to $65,000. This crucial position involves planning, promoting, and executing HOA social events and programs, along with overseeing Charter Club activities aimed at enhancing the quality of life within the community. The Lifestyle Director plays an essential role in boosting community vibrancy by facilitating resident participation and managing communication channels such as newsletters and websites. Additionally, this position requires managing quarterly budgets related to lifestyle programming and working closely with various vendors and service providers to ensure the smooth operation of lifestyle events. Furthermore, the role involves facility scheduling, social communication, and maintaining a modern, user-friendly community website managed with the support of resident volunteers.

The Lifestyle Director regularly liaises with residents, charter clubs, and neighborhood organizations to ensure effective use and scheduling of community facilities, coordinating activities to maximize community engagement. This role also includes providing orientation for new owners to familiarize them with community offerings and policies. The successful candidate must maintain high professional and ethical standards, comply with FirstService Residential Global Service Standards, and ensure safety protocols are strictly followed in all activities. The position demands flexibility and availability to work extended hours, including weekends, and occasional travel for training purposes. This opportunity presents an ideal career path for individuals passionate about community development, hospitality, marketing, and event planning in a residential setting, with scope to contribute significantly to resident satisfaction and community success.

Job Requirements

High school diploma or equivalent
major in recreation, hospitality, marketing, event planning, or communication fields preferred
college level courses in business or hospitality preferred
three to five years of related work experience with HOAs and/or active adult programming
proficient computer skills in Publisher, Word, Excel, and Outlook
strong public speaking skills
ability to learn new software programs
strong customer service, communication and interpersonal skills
experienced in budgetary development and management
paying attention to detail
effective written and verbal communication skills
ability to work extended/flexible hours and weekends
ability to lift up to 50 lbs
standing, sitting, walking, and climbing may be required
ability to work at a computer and speak on the phone for extended periods
must possess a valid Georgia driver's license

Job Qualifications

Major in recreation, hospitality, marketing, event planning, or communication fields preferred
college level courses in business or hospitality preferred
strong public speaking skills
highly effective interpersonal skills
problem solving abilities
advanced communication skills
proficient computer skills mandatory in Publisher, Word, Excel, and Outlook
ability to learn new software programs
three to five years of related work experience with HOAs and/or active adult programming
pays attention to detail
effective written and verbal communication skills
strong customer service, communication and interpersonal skills
experienced in budgetary development and management

Job Duties

Plan, promote and implement resident programs and special community-wide events
solicit input and involvement from residents to stimulate participation and awareness of lifestyle opportunities including Charter Clubs
assist residents, chartered clubs, and neighborhood organizations in scheduling Association facilities, including program and room requirements, coordination with other Association departments, and fee collection arrangements
oversee orientation for new owners
develop and distribute Association newsletter and other public relations and marketing publications
prepare and manage the annual budget for lifestyle programs and events, music licenses, corporate card usage, etc.
establish and maintain relationships with vendors, service providers, and partners to enhance lifestyle offerings
ensure service agreements and insurance requirements with service providers are met
provide leadership assistance to Charter Clubs to ensure compliance
assist in the application for the charter process
develop an active volunteer program including promotion and recognition
manage the website and Website Assistant Team which includes resident volunteers
coordinate all other duties as assigned
adhere to FirstService Residential Global Service Standards and conduct business with the highest professional and ethical standards
ensure all safety precautions are followed
follow all policies and Standard Operating Procedures as instructed by Management
perform special projects, tasks and other related duties as assigned