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Lifestyle Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule

Job Description

Hampton Golf - Astor Creek Golf Club, located in Port St. Lucie, FL, is a distinguished golf and lifestyle community known for its exceptional amenities, vibrant social atmosphere, and commitment to fostering a close-knit, engaging environment. The club offers residents and members an unparalleled living experience where high-quality recreational opportunities blend seamlessly with social and cultural activities, making it a premier destination for enthusiasts of golf and community living alike. Hampton Golf prides itself on creating memorable moments and strengthening the bonds among its members through expertly coordinated events and lifestyle programs. The club's commitment to excellence reflects in every detail, from its meticulously maintained golf courses to its expansive calendar of lifestyle activities, catering to a diverse group of residents and members of all ages and interests.

The position of Lifestyles Director at Hampton Golf - Astor Creek Golf Club is pivotal to continuing this tradition of excellence. This leadership role is tailored for an individual with a passion for community engagement and event management, who thrives on creating unforgettable experiences that foster a sense of belonging and well-being among members and residents. As the Lifestyles Director, the successful candidate will spearhead the development, promotion, and execution of a wide range of recreational, social, and cultural activities that align with the club’s mission and the expectations of its community. This position offers a dynamic blend of hospitality, marketing, and community relations, where one can leverage creativity and strategic planning to deepen member engagement and drive growth.

The Lifestyles Director is charged with the responsibility of building strong community relations, facilitating membership growth, and enhancing the overall resident experience, ensuring that all initiatives contribute positively to the club’s vibrant lifestyle. This is not merely an administrative role; it demands proactive outreach, lead generation, and direct interaction with both prospective and current members, fostering long-lasting relationships and promoting the club’s offerings effectively. The role works in close collaboration with key club personnel, including the General Manager, Food & Beverage Director, Executive Chef, and Director of Golf, to orchestrate events and programs that resonate strongly with the community’s diverse interests. From planning membership drives and promotional marketing campaigns to coordinating club-wide events and managing lifestyle publications, the Lifestyles Director ensures that the club remains a thriving social hub where residents feel connected and valued.

Moreover, the role requires strong organizational skills, proficient use of CRM systems, and a deep understanding of membership policies and procedures to maintain an accurate and up-to-date database of prospective and active members. The ideal candidate will demonstrate a blend of leadership, interpersonal skills, and operational knowledge, capable of fostering an inclusive, welcoming atmosphere while maintaining the integrity of the club's membership base and adhering to budgetary guidelines. Overall, the Lifestyles Director at Hampton Golf - Astor Creek Golf Club enjoys a rewarding opportunity to influence community culture positively, inspire participation, and create an attractive, engaging lifestyle destination that residents and members proudly call home.

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality, recreation, marketing, or related field
  • 3 to 5 years of experience in lifestyle programming, membership sales, services, or event management
  • Experience with CRM systems
  • Prior leadership or supervisory experience in customer-focused environments
  • Strong organizational and verbal communication skills
  • Ability to perform basic medium-level mathematical skills
  • Ability to perform moderate physical work including lifting up to 20 lbs and sustained activity

Job Qualifications

  • Bachelors degree in hospitality management, recreation, marketing, event planning, or related field or equivalent experience, preferred
  • Licensed Community Manager Association (LCAM), preferred
  • 3 to 5 years of experience in lifestyle programming, membership sales and services, or event management preferably in a club, HOA, or resort-style community setting
  • CRM system experience required
  • Prior leadership or supervisory experience in a customer-focused environment

Job Duties

  • Work with existing residents to assist in the establishment of strong community relations
  • Provide prospective members, current membership, and their guests with friendly, diplomatic, professional, and knowledgeable service
  • Plan and coordinate marketing and membership relations programs to promote the club's services and facilities
  • Maintain a database of prospective members with full insight into the status of all prospects and maintain prospect follow-up times
  • Actively seek out new business clientele and member prospects and generate leads
  • Present prospective members the facility and pursue potential membership opportunities
  • Solicit and acquire new members while maintaining the integrity of the existing member base
  • Complete processing of member applications, profiles, and membership accounts/cards and update the roster and database
  • Update personnel on new members, resignations, and special needs and interact with departments to enhance the membership experience
  • Coordinate member correspondence with assistance from the marketing department and help integrate new members
  • Coordinate and work closely with key management personnel on all member and lifestyle events
  • Be knowledgeable of the club's membership services, schedule of fees and charges, billing process, guest policies, and rules and regulations
  • Plan, coordinate, and implement resident programs, classes, instructors, and special community-wide events
  • Assist residents, clubs, chartered clubs, and community organizations in scheduling facilities and programs
  • Coordinate the development and publication of the community newsletter and other lifestyle publications
  • Operate within the guidelines, policies, standards, and constraints established by Hampton Golf
  • Purchase and maintain supplies within budgetary constraints
  • Protect the assets of the club
  • Perform other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


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