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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
Job Description
Hampton Golf - Astor Creek Golf Club, located in Port St. Lucie, FL, is a distinguished golf and lifestyle community known for its exceptional amenities, vibrant social atmosphere, and commitment to fostering a close-knit, engaging environment. The club offers residents and members an unparalleled living experience where high-quality recreational opportunities blend seamlessly with social and cultural activities, making it a premier destination for enthusiasts of golf and community living alike. Hampton Golf prides itself on creating memorable moments and strengthening the bonds among its members through expertly coordinated events and lifestyle programs. The club's commitment to excellence reflects in every... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality, recreation, marketing, or related field
- 3 to 5 years of experience in lifestyle programming, membership sales, services, or event management
- Experience with CRM systems
- Prior leadership or supervisory experience in customer-focused environments
- Strong organizational and verbal communication skills
- Ability to perform basic medium-level mathematical skills
- Ability to perform moderate physical work including lifting up to 20 lbs and sustained activity
Job Qualifications
- Bachelors degree in hospitality management, recreation, marketing, event planning, or related field or equivalent experience, preferred
- Licensed Community Manager Association (LCAM), preferred
- 3 to 5 years of experience in lifestyle programming, membership sales and services, or event management preferably in a club, HOA, or resort-style community setting
- CRM system experience required
- Prior leadership or supervisory experience in a customer-focused environment
Job Duties
- Work with existing residents to assist in the establishment of strong community relations
- Provide prospective members, current membership, and their guests with friendly, diplomatic, professional, and knowledgeable service
- Plan and coordinate marketing and membership relations programs to promote the club's services and facilities
- Maintain a database of prospective members with full insight into the status of all prospects and maintain prospect follow-up times
- Actively seek out new business clientele and member prospects and generate leads
- Present prospective members the facility and pursue potential membership opportunities
- Solicit and acquire new members while maintaining the integrity of the existing member base
- Complete processing of member applications, profiles, and membership accounts/cards and update the roster and database
- Update personnel on new members, resignations, and special needs and interact with departments to enhance the membership experience
- Coordinate member correspondence with assistance from the marketing department and help integrate new members
- Coordinate and work closely with key management personnel on all member and lifestyle events
- Be knowledgeable of the club's membership services, schedule of fees and charges, billing process, guest policies, and rules and regulations
- Plan, coordinate, and implement resident programs, classes, instructors, and special community-wide events
- Assist residents, clubs, chartered clubs, and community organizations in scheduling facilities and programs
- Coordinate the development and publication of the community newsletter and other lifestyle publications
- Operate within the guidelines, policies, standards, and constraints established by Hampton Golf
- Purchase and maintain supplies within budgetary constraints
- Protect the assets of the club
- Perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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