Job Overview
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Program
Paid holidays
Paid vacation
Outstanding recognition
Awards program
Effective Training Programs
Tuition Reimbursement
complimentary parking
Complimentary Meals
Preferred pricing
Health and Wellness Fairs
Job Description
Mansions is a distinguished luxury residential community dedicated to providing its residents with an unparalleled living experience that combines comfort, elegance, and exceptional service. The organization prides itself on creating an environment where residents feel valued, cared for, and indulged through thoughtful lifestyle programs and impeccable attention to detail. Mansions operates with a Dream Maker culture which focuses on preparing, inspiring, empowering, and entrusting its team members to reach their highest potential. This commitment extends not only to delivering five-star experiences to residents but also to investing heavily in the personal and professional growth of its employees. The company offers a host of competitive benefits, including medical, dental, and vision insurance, life insurance, a 401K program, paid holidays, vacation time, comprehensive training programs, tuition reimbursement, and a suite of wellness initiatives. They also provide complimentary parking and meals in a dedicated employee restaurant alongside preferred pricing on food, beverage, spa treatments, and retail purchases. Management programs at Mansions nurture career advancement, fostering a supportive and inclusive work environment.
The Lifestyle Coordinator role at Mansions is a key position designed for individuals passionate about hospitality and resident services within a luxury residential setting. Reporting directly to the Residence Manager, the Lifestyle Coordinator is instrumental in enhancing the overall resident experience by supporting both Lifestyle and Concierge operations. This role is multifaceted, combining administrative, operational, and interpersonal responsibilities that ensure the community runs smoothly and residents receive exceptional service every day. The ideal candidate for this position will be an organized, proactive, and service-oriented professional, adept at building meaningful relationships with residents, vendors, and staff. Effective communication, multitasking capabilities, and an attentive eye for detail are essential, enabling the coordinator to handle diverse tasks such as planning and promoting resident events, managing bookings for private event spaces, and creating resident communications. These duties foster a vibrant and engaging community atmosphere.
Beyond daily operations, the Lifestyle Coordinator coordinates lifestyle services ranging from arranging chauffeur and housekeeping services to managing specialty requests such as yacht charters, private chefs, and pet care. By cultivating strong relationships with vendors, the coordinator secures exclusive offers and services that elevate residents' lifestyles. Additionally, the role entails acting as an onsite host or coordinator for community events and private functions, ensuring every detail meets the highest standards. The Lifestyle Coordinator also participates in broader concierge industry networking, remaining informed about new service trends to bring innovative ideas to the community. Attention to confidentiality and discretion is paramount, reflecting the luxury environment's standards. This position requires physical stamina for extended periods of standing or walking and the flexibility to be present during weekends, holidays, and after-hours special events. Overall, the Lifestyle Coordinator serves as a vital bridge between residents and the management team, orchestrating seamless service delivery and fostering a welcoming community for all Mansions residents and guests.
The Lifestyle Coordinator role at Mansions is a key position designed for individuals passionate about hospitality and resident services within a luxury residential setting. Reporting directly to the Residence Manager, the Lifestyle Coordinator is instrumental in enhancing the overall resident experience by supporting both Lifestyle and Concierge operations. This role is multifaceted, combining administrative, operational, and interpersonal responsibilities that ensure the community runs smoothly and residents receive exceptional service every day. The ideal candidate for this position will be an organized, proactive, and service-oriented professional, adept at building meaningful relationships with residents, vendors, and staff. Effective communication, multitasking capabilities, and an attentive eye for detail are essential, enabling the coordinator to handle diverse tasks such as planning and promoting resident events, managing bookings for private event spaces, and creating resident communications. These duties foster a vibrant and engaging community atmosphere.
Beyond daily operations, the Lifestyle Coordinator coordinates lifestyle services ranging from arranging chauffeur and housekeeping services to managing specialty requests such as yacht charters, private chefs, and pet care. By cultivating strong relationships with vendors, the coordinator secures exclusive offers and services that elevate residents' lifestyles. Additionally, the role entails acting as an onsite host or coordinator for community events and private functions, ensuring every detail meets the highest standards. The Lifestyle Coordinator also participates in broader concierge industry networking, remaining informed about new service trends to bring innovative ideas to the community. Attention to confidentiality and discretion is paramount, reflecting the luxury environment's standards. This position requires physical stamina for extended periods of standing or walking and the flexibility to be present during weekends, holidays, and after-hours special events. Overall, the Lifestyle Coordinator serves as a vital bridge between residents and the management team, orchestrating seamless service delivery and fostering a welcoming community for all Mansions residents and guests.
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of administrative or luxury hospitality experience
- Strong written and verbal communication skills in English
- Expertise in Microsoft Office Suite Word Excel PowerPoint
- Ability to manage time effectively and handle multiple priorities
- Strong attention to detail discretion and organizational skills
- Ability to maintain confidentiality and deliver five-star service
- Experience handling resident and guest inquiries with professionalism
- Standing and walking for extended periods
- Ability to lift up to 20 lbs
- Ability to remain seated at a desk for up to 8 hours
- Occasional kneeling bending climbing stairs
- Clear verbal communication and phone etiquette
- Open availability for weekends holidays early morning and evenings
- On-site presence required for special events and high-volume movement days
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year of administrative or luxury hospitality experience
- Strong written and verbal communication skills in English
- Expertise in Microsoft Office Suite Word Excel PowerPoint
- Ability to manage time effectively and handle multiple priorities
- Strong attention to detail discretion and organizational skills
- Ability to maintain confidentiality and deliver five-star service
- Experience handling resident and guest inquiries with professionalism
- College degree in Hospitality Business or related field (preferred)
- Experience in luxury hospitality private residence or condominium environment (preferred)
- Fluency in a second language Spanish Russian (preferred)
- Familiarity with BuildingLink or similar property management systems (preferred)
Job Duties
- Arranging lifestyle services chauffeur housekeepers yacht charters private chefs pet services restaurants reservations
- Readily greet and assist residents visitors and guests
- Develop relationships with vendors to provide exclusive offers and services to residents
- Plan promote and execute resident events wellness activities and social programming
- Coordinate and manage all bookings of private event spaces
- Create monthly newsletters resident communications and promotional collateral
- Promote local events and share recommendations tailored to residents’ interests
- Serve as on-site host or coordinator for community events and private functions
- Propose monthly community events ideas within the assigned budget
- Attend concierge industry networking events and share insights with the team
- Assist with internal celebrations birthdays anniversaries staff recognition events
- Answer calls and emails promptly follow up thoroughly maintain calendars and coordinate meetings
Job Criteria
Experience
No experience required
Job Location
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