Job Overview

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Compensation

Hourly
Range $9.25 - $17.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program

Job Description

The Ritz-Carlton, a prestigious luxury hotel brand under the Marriott International portfolio, is renowned worldwide for its exceptional hospitality and commitment to delivering extraordinary guest experiences. With more than 100 award-winning properties globally, The Ritz-Carlton sets the standard for rare and special luxury service. The company culture thrives on diversity, inclusivity, and empowerment, fostering an environment where employees are encouraged to be creative, thoughtful, and compassionate. This environment not only enhances employee satisfaction but also translates into memorable guest experiences that keep patrons returning. The Ritz-Carlton prides itself on its Gold Standards, a foundation built on principles such as the Employee Promise, Credo, and Service Values which guide every team member to strive for excellence daily.

The Bartender role at The Ritz-Carlton is designed to be much more than just mixing drinks. This position is integral to creating an inviting, memorable, and unique bar experience that aligns with the hotel’s luxury brand ethos. Bartenders are expected to be beverage enthusiasts who stay on top of evolving trends, local offerings, and guest preferences, continually enhancing their craft to delight guests. Beyond technical skills, bartenders serve as hosts of the space, taking ownership of guest service more broadly and ensuring the bar operates smoothly and flawlessly. Their responsibilities extend beyond drink preparation to include managing the bar's appearance, handling financial transactions accurately, and providing detailed knowledge to guests. Collaboration with other hotel departments and building connections within the community are key to anticipating and exceeding guest needs.

Success in this role requires a commitment to creating a safe workplace, adhering strictly to company policies and procedures, safeguarding company assets, maintaining confidentiality, and presenting a professional appearance. Bartenders must be physically prepared for an active work environment, being on their feet for extended periods and capable of performing hands-on tasks such as lifting, carrying, and reaching. This demanding yet rewarding role offers the opportunity to contribute significantly to the esteemed guest service experience for which The Ritz-Carlton is celebrated. This is a non-supervisory role that requires at least one year of related work experience and a high school diploma or GED equivalent. The position embodies Marriott International’s dedication to equal opportunity employment and fostering a diverse workforce, offering an inclusive workplace where every employee can thrive and achieve their best version of themselves.

Job Requirements

  • High school diploma or GED equivalent
  • Minimum 1 year of related work experience
  • Ability to stand and move for extended periods
  • Capability to lift and carry up to 25 pounds
  • No supervisory experience required
  • Commitment to following company policies
  • Professional personal appearance
  • Willingness to work hands-on and take ownership of guest service

Job Qualifications

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • Strong knowledge of beverage preparation and cocktail recipes
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Commitment to upholding company policies and standards

Job Duties

  • Mix and serve drinks according to recipes and guest requests
  • Maintain cleanliness and organization of the bar area
  • Monitor and manage inventory of bar supplies
  • Provide exceptional guest service by engaging with guests and anticipating their needs
  • Handle cash and credit transactions accurately
  • Collaborate with hotel staff to enhance overall guest experience
  • Uphold safety and sanitation standards consistently

Job Criteria

Experience

Entry Level (1-2 years)


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