Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Diversity and inclusion initiatives

Job Description

The Ritz-Carlton, located at 3300 SW 27th Ave, Coconut Grove, Florida, is a prestigious luxury hotel brand under the globally renowned Marriott International portfolio. Known for its exceptional standards of service and dedication to creating memorable guest experiences, The Ritz-Carlton is synonymous with luxury hospitality worldwide. With over 100 award-winning hotels, it offers an empowering work culture that values creativity, kindness, and compassion among its associates. Employees are encouraged to uphold the "Standards of Gold," which form the foundation of the hotel’s commitment to exceeding guest expectations every day. As part of the Marriott International family, The Ritz-Carlton embraces diversity and equal opportunity, fostering an inclusive workplace that celebrates the unique backgrounds, talents, and experiences of its team members.

The Barman role at The Ritz-Carlton is much more than just preparing and serving drinks; it is about crafting unique and memorable experiences for guests. This full-time, non-management position requires an individual who not only possesses the basic skills of mixology but also actively seeks out market trends and understands the evolving needs of guests. The Barman acts as the host of the bar, taking personal responsibility for the guest’s direct experience beyond just the preparation of beverages. This role demands a passion for guest service, attention to detail regarding financial transactions, and a pride in producing high-quality drinks consistently. The successful candidate will maintain the bar’s perfect appearance and functionality while establishing connections within the hotel and the broader community. They will play a critical role in ensuring guest satisfaction and operational excellence, making each visit to the bar a distinctive part of the overall hotel experience.

In addition to the mixology skills, the Barman is expected to contribute to a safe work environment by adhering to company policies and procedures, maintaining confidentiality, and protecting company assets. The position entails physical tasks such as standing, sitting, walking extensively, and handling objects weighing up to 25 pounds without assistance. The role emphasizes professionalism in personal appearance, uniform, and communication at all times. The Ritz-Carlton promises opportunities for professional growth, allowing team members to be proud of their work and their contributions to the team’s success. Joining The Ritz-Carlton means becoming part of a world-class hospitality team dedicated to luxury and excellence, where every day offers a chance to perform at your best and evolve into your best professional self.

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of related work experience
  • no supervisory experience required
  • no license or certification required
  • ability to stand, walk, and perform physical tasks related to the role
  • adherence to company policies and procedures
  • commitment to guest service excellence

Job Qualifications

  • High school diploma or equivalent
  • at least 1 year of related work experience
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • passion for customer service and hospitality
  • knowledge of mixology and current beverage trends
  • professionalism in appearance and conduct

Job Duties

  • Prepare and serve drinks accurately and efficiently
  • create a unique and memorable guest experience
  • maintain the bar's appearance and functionality
  • establish relationships within the hotel and local community
  • adhere to company policies and safety standards
  • handle financial transactions with attention to detail
  • perform physical tasks such as standing, walking, lifting, and reaching as required

Job Criteria

Experience

No experience required


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