Life Time Work Concierge

Life Time is a premier health and wellness company committed to creating an inclusive environment that promotes a healthy way of life. As an established leader in the industry, Life Time offers comprehensive fitness, spa, and membership services to foster community and enhance the well-being of its members. Life Time’s Work division specifically focuses on innovating workspace environments that align with a balanced and healthy lifestyle, catering to professionals who value wellness integrated with productivity. This visionary approach combines state-of-the-art facilities with exceptional service, designed to support diverse member needs and promote a vibrant, connected community. Employment at Life Time includes full-time and part-time opportunities, with competitive salaries and an extensive benefits package that reinforces the company’s commitment to employee health and professional growth.

The role of Membership Concierge III - Life Time Work is a vital leadership position within the Concierge Team, focused on providing exemplary customer service to members and guests. This role actively promotes the Life Time Work brand to prospective members while supporting daily operations and directly contributing to the achievement of membership acquisition and retention goals. The incumbent will serve as a cultural ambassador, modeling the highest standards of service, and fostering engagement through expertly hosted events designed to strengthen community ties and encourage a healthy work-life balance. The Membership Concierge III is responsible for space management, ensuring that the environment is impeccably maintained, welcoming, and fully supportive of member needs. This includes overseeing member onboarding, managing service desks, supporting technology needs at a basic level, and ensuring supplies are well-stocked and organized. Members can expect energetic, personalized attention, helping them maximize their Life Time Work experience.

In addition to daily customer interaction, this position plays an essential role in business operations by tracking financial performance metrics such as profit and loss and supporting cross-training initiatives with the Club Member Concierge team to enhance overall service delivery. A proactive approach to member feedback allows this role to continuously improve member satisfaction and operational effectiveness. The ideal candidate combines a strong background in sales and customer service with excellent communication and time management skills, plus the ability to thrive in a fast-paced, service-oriented environment. Experience with Microsoft Office Suite and familiarity with CRM systems like Microsoft Dynamics are highly valued. Embracing Life Time’s commitment to diversity, inclusion, and equity, the Membership Concierge III exemplifies integrity, enthusiasm, and dedication to helping members lead healthier, more connected lives.