Life Spa Coordinator

Life Time is a premier health and wellness company dedicated to creating an inclusive and diverse environment where every individual feels valued and respected. As an organization, Life Time champions a culture of equity and equal opportunity, ensuring that all employment decisions are based on merit and qualifications. With a focus on providing exceptional services that elevate the lives of its members, Life Time operates a network of facilities that combine fitness, spa, and lifestyle offerings to create a holistic wellness experience for every guest. Recognized for its commitment to health, vitality, and positive customer interactions, Life Time strives to exceed expectations by employing dedicated professionals who embody its core values and passion for service. This commitment to excellence fosters a workplace where employees are empowered, supported, and motivated to bring their best selves to the role.

The LifeSpa Coordinator role at Life Time is a critical front-line position responsible for managing incoming communications efficiently and effectively. This position centers around operating the telephone system to answer incoming calls promptly and directing them to the appropriate personnel while maintaining a cheerful and pleasant attitude at all times. The LifeSpa Coordinator acts as the first point of contact, ensuring that every caller's experience is welcoming, informative, and exceeds expectations. Beyond telephone duties, this role assists the Department Head with various clerical tasks, including filing and office organization, supporting smooth department operations.

This position is ideal for individuals with strong customer service skills who enjoy a dynamic, member-facing environment where communication and multitasking are essential. The LifeSpa Coordinator plays a key role in creating positive experiences by greeting and scheduling appointments, answering questions about LifeSpa products and services, and helping guests find the best treatments suited to their needs. Additionally, the coordinator promotes service upgrades and add-ons, contributing to the overall success and satisfaction of members.

Candidates will use technology efficiently, including Microsoft Office applications, and will be expected to handle confirmation and scheduling calls proactively. The role also demands compliance with safety protocols and the physical ability to perform tasks such as standing, sitting, and lifting as required. Certifications like CPR and AED are necessary within the first month of employment, reflecting Life Time’s dedication to safety and preparedness.

By joining Life Time as a LifeSpa Coordinator, employees become part of a vibrant, supportive team focused on wellness and exceptional member experiences. The company fosters professional growth and values employees who are enthusiastic, detail-oriented, and ready to help shape a positive environment. This role offers an excellent opportunity to build a rewarding career in the health and wellness industry with a company that prioritizes inclusivity, member satisfaction, and employee development.