
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $31.00 - $36.00
Benefits
competitive compensation
Cash bonus
Equity rewards
Health Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Job Description
Intuit is a leading financial software company renowned for its innovative products and commitment to helping individuals, small businesses, and the self-employed manage their finances with ease. Among its flagship offerings is TurboTax, a widely recognized tax preparation software designed to simplify the complex process of filing taxes. Intuit’s mission, "Powering Prosperity Around the World," reflects its dedication to fostering financial well-being and empowerment across diverse communities. Intuit's new TurboTax Store locations across the United States provide a unique platform for tax professionals to engage directly with customers, offering personalized support both in-person and virtually. These stores serve as vibrant community hubs where individuals can receive expert tax assistance while building long-lasting relationships based on trust and financial education. The employment opportunity with Intuit for the role of Tax Expert - TurboTax Store is seasonal, with options for year-round engagement depending on availability and career goals. Compensation is competitive and varies by location, reflecting local market conditions and ensuring equitable pay practices. The base pay ranges from approximately $28.00 to $36.00 per hour depending on the state, with additional potential earnings through cash bonuses and equity rewards according to Intuit’s performance-driven compensation structure. Comprehensive benefits accompany this role, supporting the well-being and professional growth of team members.
As a Tax Expert at a TurboTax Store, you will play an integral role in not only preparing tax returns but also acting as a proactive community ambassador. Your entrepreneurial spirit and tax expertise will be essential in growing TurboTax’s client base through community outreach, local events, and digital engagement. You will help demystify tax issues, providing clear, personalized advice and solutions that empower customers to optimize their tax outcomes, save money, and plan for future financial goals. Working on-site, you will utilize TurboTax tools and resources to manage a variety of tax situations—from simple individual returns to complex filings involving business income, deductions, and amendments. Your ability to foster a best-in-class customer experience is critical to converting first-time clients into loyal, repeat customers who trust TurboTax as their go-to financial partner.
In this role, you will work closely with customers, using in-person interactions and advanced video communication technologies to deliver accessible and accurate tax guidance. This position requires a minimum commitment of 20 hours per week at a TurboTax retail or flagship location, with flexibility during peak tax seasons. Your role will also encompass creating and sharing tax-related content and participating in marketing efforts designed to strengthen TurboTax’s presence in local communities. Bilingual candidates, especially those proficient in English and Spanish, are highly valued due to the importance of reaching diverse populations.
The ideal candidate will hold active credentials such as EA, CPA, or be a practicing attorney with robust tax preparation experience and a deep understanding of tax laws, including Circular 230 compliance. Maintaining a Preparer Tax Identification Number and any necessary state licenses is required, and candidates should be comfortable working in a retail environment while wearing the TurboTax uniform. Intuit values passion for customer empowerment, community engagement, and entrepreneurial drive, all of which are essential to succeeding as a Tax Expert and advancing Intuit’s mission of powering prosperity worldwide.
As a Tax Expert at a TurboTax Store, you will play an integral role in not only preparing tax returns but also acting as a proactive community ambassador. Your entrepreneurial spirit and tax expertise will be essential in growing TurboTax’s client base through community outreach, local events, and digital engagement. You will help demystify tax issues, providing clear, personalized advice and solutions that empower customers to optimize their tax outcomes, save money, and plan for future financial goals. Working on-site, you will utilize TurboTax tools and resources to manage a variety of tax situations—from simple individual returns to complex filings involving business income, deductions, and amendments. Your ability to foster a best-in-class customer experience is critical to converting first-time clients into loyal, repeat customers who trust TurboTax as their go-to financial partner.
In this role, you will work closely with customers, using in-person interactions and advanced video communication technologies to deliver accessible and accurate tax guidance. This position requires a minimum commitment of 20 hours per week at a TurboTax retail or flagship location, with flexibility during peak tax seasons. Your role will also encompass creating and sharing tax-related content and participating in marketing efforts designed to strengthen TurboTax’s presence in local communities. Bilingual candidates, especially those proficient in English and Spanish, are highly valued due to the importance of reaching diverse populations.
The ideal candidate will hold active credentials such as EA, CPA, or be a practicing attorney with robust tax preparation experience and a deep understanding of tax laws, including Circular 230 compliance. Maintaining a Preparer Tax Identification Number and any necessary state licenses is required, and candidates should be comfortable working in a retail environment while wearing the TurboTax uniform. Intuit values passion for customer empowerment, community engagement, and entrepreneurial drive, all of which are essential to succeeding as a Tax Expert and advancing Intuit’s mission of powering prosperity worldwide.
Job Requirements
- Must reside within the United States
- Must possess or be able to obtain related state licenses, certificates, permits, or bonds
- Active credentials such as EA, CPA, or practicing attorney
- Active PTIN number
- Minimum of 3 years of paid tax preparation experience
- Comfortable working onsite and in a retail environment
- Willing to work at least 20 hours per week
- Familiarity with Circular 230
- Entrepreneurial mindset
- Strong communication and customer service skills
Job Qualifications
- Possess active, unrestricted credentials such as EA, CPA, or practicing attorney with tax preparation experience
- Have an active PTIN
- Be able to obtain related state licenses, certificates, permits, or bonds
- Minimum of 3 years of paid experience filing 50 or more individual 1040 tax returns using professional software per season
- Familiarity with Circular 230
- Comfortable working onsite at a TurboTax location for minimum 20 hours weekly
- Interest in building local and online social presence
- Bilingual English/Spanish skills are a plus
- Experience in holistic tax advisory services beyond filing
- Willingness to wear TurboTax uniform and work in a front-facing retail environment
Job Duties
- Be a proactive community ambassador
- Enthusiastically represent TurboTax locally
- Engage with new prospects, nurture leads, and convert prospects into long-term clients
- Lead local events with the support of TurboTax
- Provide hands-on tax advice and complete preparation services
- Facilitate discovery sessions and tax reviews
- Utilize government websites, tools, and team expertise to deliver accurate tax solutions
- Create an exceptional customer experience
- Connect with people to build long-term trust
- Interact with customers in-person and through video communication
- Address client inquiries and tax-related challenges
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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