Licensed Optical Manager Full Time

BJ's Wholesale Club is a leading membership warehouse club dedicated to offering exceptional products and services to its customers while maintaining high standards of value and quality. Operating with over 30,000 dedicated team members across its locations, BJ's Wholesale Club fosters an environment that supports growth and development, promoting both employee and company success. The company prides itself on its strong team culture built around purpose and opportunity, driving meaningful impact for the families it serves. As a member-centric establishment, BJ's Wholesale Club invests heavily in offering a comprehensive benefits package that promotes the health, well-being, and future security of its workforce. This includes weekly pay, free memberships, generous paid time off, flexible health benefits, retirement plans, and employee stock purchase programs.

The Optical Manager position at BJ's Wholesale Club is an essential leadership role that combines the expertise of an optician with managerial responsibilities. This role requires managing, teaching, and coaching the optical team while maintaining outstanding interactions with club members to deliver stellar customer service. The manager acts as a link between members and the optical lab, ensuring efficient processing of orders and maintaining high operational standards. This leadership position demands a strategic thinker with sound decision-making abilities, excellent communication skills, and a passion for building high-performing teams through honest feedback and collaboration. In addition to operational excellence, the Optical Manager takes charge of coaching team members, promoting a culture of ethical decision-making, developing performance accountability, and guaranteeing compliance with company policies including privacy regulations like HIPAA.

Key responsibilities encompass overseeing day-to-day optical operations, facilitating member appointments, maintaining cleanliness and organization of the department, managing sales procedures, and ensuring the achievement of sales and metric goals. The Optical Manager provides hands-on support in optical services such as assisting with eyeglass adjustments, measuring prescriptions, and handling patient transactions with discretion and professionalism. They also serve as the communication conduit with club management and regional optical leadership to report performance and issues. This role requires a proactive approach to solving operational challenges and leading by example to maintain BJ's Wholesale Club's GOLD service standards—Greet, Anticipate, Appreciate, and ensuring a clean, organized, and fully stocked optical environment.

The position demands flexibility in scheduling with open shift availability, a minimum age of 18, and a current optician license valid in the state. The candidate should have significant interpersonal, organizational, and leadership skills to succeed in this dynamic environment. Compensation for this role starts at $40 per hour, excluding additional bonuses and incentives. BJ's Wholesale Club encourages applications that reflect authentic personal skills and experiences, valuing genuine talent and insight in driving the company mission forward.