Licensed Insurance Representative - Onsite

TP is a global digital business services company committed to delivering the most advanced, digitally powered business solutions that help the worlds leading brands streamline their operations in meaningful and sustainable ways. With a workforce of over 500,000 passionate and inspired individuals spanning more than 300 languages, TP combines a powerful global scale with a dedicated local presence to positively impact communities, clients, and the environment. The company's strong dedication to employee well-being and development creates an inclusive and empowering workplace.

This specific role is for a Licensed Insurance Specialist based on-site in Port St. Lucie, requiring candidates to reside within 25 miles of the location. The Licensed Insurance Specialist serves as the primary contact for clients, managing both inbound and outbound communications with professionalism and efficiency. By leveraging a suite of web-based tools, this position aims to resolve customer inquiries accurately and promptly, enhancing the overall customer experience.

Ideal candidates have a strong passion for delivering excellent customer service within a fast-paced environment and possess excellent communication and problem-solving skills. The role demands a proactive, empathetic approach focused on resolving inquiries and issues effectively on the first contact, ensuring a seamless and positive interaction at every touchpoint. Responsibilities also include handling sensitive customer information with utmost confidentiality and supporting clients through retention efforts and healthcare-related concerns.

TP places a high priority on career advancement and professional growth, providing a platform where ambition sets the limits. The company exemplifies internal mobility through success stories like that of its Chief Executive Officer Americas, who began their journey as an agent. The workplace culture encourages continuous learning, collaboration, and leadership development.

Candidates interested in making a meaningful impact in the digital business services sector with a reputable industry leader are invited to join TP's transformative team. TP also offers a welcoming environment for active-duty service members, veterans, and military families, recognizing their valuable contributions.

Alongside a competitive and comprehensive benefits package including medical, vision, dental, mental health support, paid time off, and various financial planning resources, this role is an excellent opportunity for those who want to accelerate their career in customer service within the insurance sector. TP operates on a foundation of equality and inclusiveness, ensuring no discrimination based on race, religion, gender, age, or any other status, and supports reasonable accommodations during the application process.