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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $29.57 - $55.01
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Retirement Plan
Parental leave
Career Development
Mental Health Resources
pet benefits
Job Description
AdventHealth is a leading healthcare organization dedicated to delivering compassionate, whole-person care. With its foundation rooted in the healing ministry of Christ, AdventHealth integrates physical, mental, and spiritual health to uplift the individuals and communities it serves. The organization operates numerous hospitals and outpatient facilities across the United States, focusing on patient-centered care, innovative treatment approaches, and community wellness. Joining AdventHealth means becoming part of a purpose-driven team that values diversity, inclusivity, and the unique experiences each employee brings. AdventHealth emphasizes professional growth and spiritual development, establishing a work environment where employees can thrive both personally and professionally.
The ... Show More
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Job Requirements
- Master's in social work (MSW)
- Social work license (SW License)
- Four or more years experience in social work
- Experience in care management preferred
- Ability to work and communicate effectively with diverse populations
- Knowledge of discharge planning, utilization management and care coordination
- Computer proficiency in electronic medical records and Microsoft Outlook
- Excellent communication and interpersonal skills
- Ability to provide grief counseling and crisis intervention
- Ability to conduct psychosocial assessments
- Ability to collaborate with multidisciplinary teams
- Current knowledge of relevant state and federal healthcare guidelines
- Ability to prioritize and manage multiple tasks
- Physical ability to meet job demands
- Must be able to read, write and speak conversational English
- Ability to maintain patient confidentiality and adhere to ethical guidelines
Job Qualifications
- Master's in Social Work (MSW)
- Four or more years experience in social work
- Experience in care management preferred
- Knowledge of state and federal guidelines pertinent to care management
- Excellent interpersonal communication and negotiation skills
- Critical thinking and problem-solving skills
- Psychosocial assessment skills
- Customer service skills
- Ability to work and communicate with people of all social, economic, and cultural backgrounds
- Effective organizational skills
- Computer proficiency with Outlook e-mail and electronic medical records
- Strong interview, assessment, and organizational skills
- Leadership skills
- Data analysis skills
- Current working knowledge of discharge planning, utilization management, care management, performance improvement and managed care reimbursement
- Ability to identify appropriate community resources and work collaboratively with patients, families, multidisciplinary team and community agencies
- Ability to act autonomously while maintaining collaboration with team members
- Ability to utilize in-house and external resources
- Flexibility in prioritization
- Ability to analyze complex technical data and interpersonal dynamics quickly
- Ability to utilize stress management techniques effectively
- Ability to adapt to cultural, ethnic and religious diversity
- Skill in Microsoft Word and Outlook tools
- Skills in advocacy
- Ability to diagnose and provide psychotherapy to children and adults with behavioral health disorders
- Ability to gather individual patient assessment data, individualized treatment plans and referrals
- Ability to assess data, techniques, methodology, equipment operations and quality control to ensure accuracy
- Ability to master educational, counseling, and administrative principles, theories, techniques and practices
- Ability to work collaboratively as a dynamic treatment team member
- Must be able to read, write and speak conversational English
- Suggest and participate in process improvement opportunities
- Psychosocial assessment skills across the age continuum from newborn to geriatric
- Demonstrates ability to connect patients and families with necessary services inside and outside the healthcare system
- Patience and tact when dealing with patients, families and staff
- Discharge planning, utilization review, and interdisciplinary team coordination
- Grief counseling and crisis intervention skills
Job Duties
- Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services
- Assesses readmitted patients for the patient’s and family’s perceived reasons for the readmission
- Organizes and facilitates patient and family care conferences with the multidisciplinary team
- Documents discharge planning evaluation, ongoing assessment, discharge plans, multidisciplinary rounds, barriers to progression of care, avoidable days, and patient and family needs according to standard work
- Provides patient and family advocacy, and supports patient’s choice and patient rights during hospitalization
- Communicates with payors patient’s needs for authorization for post-acute care as needed
- Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de-escalation services for patients as appropriate
- Assesses patients’ and families’ holistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning
- Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan
- Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs
- Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate
- Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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