Liaison Residences

The Ritz-Carlton Residences Sunny Isles, located at 15701 Collins Ave, Sunny Isles Beach, Florida, represents the epitome of luxury living combined with exceptional hospitality. As part of Marriott International's prestigious portfolio, The Ritz-Carlton embodies distinguished service and a commitment to creating memorable experiences for residents and guests alike. This establishment is renowned worldwide for its high standards of luxury, personalized care, and impeccable attention to detail. The community features a blend of elegance and comfort, catering to those who seek an unparalleled living experience in a prime coastal location. Residents and guests enjoy not only exquisite accommodations but also access to world-class amenities and services designed to exceed expectations at every level.

Working at The Ritz-Carlton Residences Sunny Isles means becoming part of a globally recognized brand that sets the gold standard in the luxury hospitality industry. They value the diversity and unique talents of their team members, promoting an inclusive workplace where all associates, regardless of background, feel empowered and respected. With over 100 award-winning properties around the world, The Ritz-Carlton continues to lead the way by fostering a culture of creativity, kindness, and compassion, ensuring that every guest interaction becomes a cherished memory.

The role available is a full-time, non-management administrative position that plays a vital part in the smooth operation of the property. In this capacity, you will be responsible for managing a variety of administrative tasks essential to supporting the day-to-day functions of the luxury residence. Your duties will include entering and retrieving information from computer databases, updating records, managing reservations, responding to guest inquiries, and handling incoming and outgoing mail. This role requires proficiency with standard office equipment and software applications including word processors, spreadsheets, databases, and presentation software.

Attention to detail and organizational skills are critical in this role, as you will be creating and maintaining both electronic and paper files pertaining to office activities, business transactions, and resident documentation. You will also be expected to operate point-of-sale systems and assist with communication transmissions via email and fax. A high standard of professionalism is mandatory, including adherence to company policies and procedures, maintaining a clean and professional appearance, and protecting confidential information.

This role is not only about administrative proficiency but also about embodying the celebrated Ritz-Carlton service philosophy. You will be the face of the property in many instances, greeting and recognizing residents and guests according to company standards, anticipating their service needs, and assisting individuals with disabilities. Effective communication skills, both verbal and written, are necessary to interact respectfully and clearly with guests and colleagues. You will also support teamwork by fostering positive workplace relationships and contributing to the achievement of collective goals.

Physical demands include the ability to handle light lifting, moving items weighing up to 10 pounds without assistance. Additionally, you will be expected to complete other reasonable duties as assigned by supervisors, ensuring flexibility and responsiveness within your work environment.

As part of The Ritz-Carlton family, you will uphold the "Gold Standards" that define the brand’s service excellence—comprising the employee promise, credo, and service values—which guide every team member to improve and innovate continuously. This is a unique opportunity to join a luxury hospitality organization where your work is appreciated and where you can proudly contribute to a top-tier customer experience. The role affords the chance to grow professionally while having the satisfaction of supporting a high-caliber hospitality environment that values every team member’s input and development.

Joining The Ritz-Carlton means becoming part of an extraordinary global team within Marriott International’s portfolio of respected brands. It’s a place to bring your best work, fulfill your purpose, and become the best version of yourself while serving one of the most distinguished names in the hotel and residential luxury market.