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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
The Ritz-Carlton Residences Sunny Isles, located at 15701 Collins Ave, Sunny Isles Beach, Florida, represents the epitome of luxury living combined with exceptional hospitality. As part of Marriott International's prestigious portfolio, The Ritz-Carlton embodies distinguished service and a commitment to creating memorable experiences for residents and guests alike. This establishment is renowned worldwide for its high standards of luxury, personalized care, and impeccable attention to detail. The community features a blend of elegance and comfort, catering to those who seek an unparalleled living experience in a prime coastal location. Residents and guests enjoy not only exquisite accommodations but also access... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year experience in administrative or office support roles
- Proficiency with computer databases and standard office equipment
- Strong communication and organizational skills
- Ability to work full time
- Maintain a professional appearance and demeanor
- Ability to lift or move objects up to 10 pounds
- Willingness to comply with company policies and standards
- Ability to work non-remote on site at Sunny Isles Beach, Florida
Job Qualifications
- High school diploma or equivalent
- Proven experience in administrative support or office management
- Proficiency in office software including word processors, spreadsheets, and presentation tools
- Strong organizational skills with attention to detail
- Excellent written and verbal communication skills
- Ability to handle multiple tasks efficiently
- Familiarity with point-of-sale systems preferred
- Ability to maintain confidentiality
- Customer service experience in a hospitality environment
- Ability to work collaboratively in a team setting
Job Duties
- Enter and retrieve information from computer databases to update files, records, and reservations
- Respond to guest inquiries promptly and professionally
- Transmit information or documentation via computer, email, or fax
- Operate standard office equipment beyond computers
- Draft letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software
- Handle incoming and outgoing mail, date and distribute incoming mail
- Create and maintain filing and organizational systems in electronic and paper formats
- Compile, copy, classify, and file office activities, business transactions, and other documentation
- Access and locate work-related information using computers and point-of-sale systems
- Comply with company policies and procedures, maintain a neat and professional appearance, protect proprietary information and company property
- Greet and recognize guests per company standards, anticipate service needs, assist disabled persons, express genuine appreciation to guests
- Communicate clearly and professionally, prepare and review written documents accurately, manage telephone protocols
- Foster positive workplace relationships, support team goals, and respond appropriately to colleagues' concerns
- Move, lift, transport, push, pull, and place objects weighing up to 10 pounds unassisted
- Perform other reasonable duties as requested by supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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