Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $64,625.76 - $77,596.25
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Hurricanes Holdings, LLC is a leading entertainment and hospitality company recognized for its commitment to delivering premier sports and event experiences. Operating primarily within the realm of professional hockey and basketball, Hurricanes Holdings manages top-tier venues and exclusive club spaces designed to enhance fan engagement and provide unmatched hospitality services. The company is dedicated to creating exceptional environments that combine high-quality amenities, gourmet food options, and personalized service to cater to a diverse clientele. As an established entity in the sports and entertainment industry, Hurricanes Holdings prides itself on its innovative approaches to fan interaction and luxury experience management, setting... Show More
Job Requirements
- Education level relevant to hospitality or business management preferred
- Proven experience in senior leadership within luxury hospitality or high-end restaurant management
- Strong financial acumen including budgeting and profit margin oversight
- Excellent interpersonal and communication skills
- Ability to lead, train, and develop staff effectively
- Proficiency with POS and reservation software
- Knowledge of gourmet food and beverage trends
- Ability to work flexible and extended hours including nights, weekends, and holidays
- Must pass a criminal background check
Job Qualifications
- Proven experience as a general manager or senior leadership role in a high-end restaurant, club, or luxury hospitality setting
- Exceptional interpersonal and communication skills with a refined and polished demeanor
- Demonstrated ability to lead and inspire a team while maintaining a high-performance culture
- Expertise in financial management, budgeting, and operational planning
- Highly organized with the ability to multitask and handle pressure with grace
- Proficiency in POS systems and reservation management software
- Competency with gourmet food and trending cocktails
- Capability to participate in the creation and evolution of club food and beverage menus
- Must be able to work a flexible schedule including 60 or more hours per week which could include nights, weekends, and holidays
- Must pass a criminal background check
Job Duties
- Oversee daily operations of the club and restaurant, ensuring seamless service and high-quality hospitality standards
- Work with the Premium Services and Arena Food and Beverage team to develop and implement operational strategies to maximize profitability and customer satisfaction
- Monitor financial performance, including budgets, labor costs, and profit margins
- Hire, train, and lead a team of service staff
- Work with the culinary team on execution and quality of menu
- Set performance standards, conduct staff evaluations, and provide coaching and development
- Act as the primary point of contact for VIP members, developing strong relationships with members, understanding their preferences and anticipating their needs
- Manage member reservations, private events, and special requests
- Oversee the execution of exclusive events, ensuring each meets brand standards
Job Location
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