Lemaire Manager

Richmond, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive salary

Paid vacation time

Access to sister properties Sea Pines at Hilton Head, SC and The Sanctuary at Kiawah Island, SC

Employee rate on rooms and food & beverage at the Jefferson Hotel

Free on-site parking

401k

Full health insurance package

Job Description

The Jefferson Hotel, located in Richmond, Virginia, is an award-winning luxury hotel renowned for its rich history, exquisite architecture, and superior hospitality standards. Established as a landmark in Richmond, this prestigious hotel offers guests an unparalleled experience through its exceptional services and elegant ambiance. The Jefferson prides itself on providing a combination of traditional Southern charm with modern amenities, attracting both leisure and business travelers. Among its celebrated culinary offerings is Lemaire Restaurant, a high-end dining venue known for its sophisticated menu and impeccable service. In addition to the restaurant, the hotel features banquet event services, room service, and a famous Sunday Champagne Brunch, each designed to cater to a variety of discerning tastes and occasions. Employees at The Jefferson Hotel benefit from a collaborative and professional work environment that values excellence and attention to detail, aligning with the hotel’s commitment to delivering memorable guest experiences.

The role of the Lemaire PM Manager at The Jefferson Hotel is a pivotal position within the hotel’s gastronomical operations, particularly focused on overseeing the operations of the award-winning Lemaire Restaurant and its associated lounge and bar areas. This role demands a driven and committed leader who thrives in a dynamic, busy, and complex restaurant setting. The ideal candidate brings a unique personal style to every guest interaction, coupled with a natural curiosity for culinary innovation and the ability to excite guests with diverse, high-quality cuisines. As the Lemaire PM Manager, you will be responsible for supervising and directing restaurant and bar operations to maximize profitability, ensuring food, beverage, and labor costs are efficiently controlled, and that budget goals are met. You will play a key role in maintaining and enhancing the quality standards of the newly renovated dining spaces, facilitating seamless communication and coordination among the staff to ensure guests enjoy a professional and timely dining experience.

This leadership position involves managing a diverse team of servers, bartenders, lounge servers, attendants, and hosts or hostesses, including responsibilities for scheduling, supervision, training, and disciplinary actions. The Lemaire PM Manager will conduct pre-meal meetings and ongoing employee development programs to foster a positive work environment, growth opportunities, and exceptional service. In addition to operational duties, this role includes active participation in marketing efforts for the restaurant, creating innovative menu ideas, analyzing competitive trends, and assisting in the preparation of specials. Attention to detail is crucial when monitoring inventory, forecasting usage, and ensuring that all dining areas are well-stocked with necessary supplies such as linen, glassware, silverware, china, and condiments.

Interacting with guests personally to assess satisfaction and tailor their dining experience is a vital aspect of the position. The successful candidate must possess strong communication skills to resolve conflicts effectively and maintain a high standard of service. This role is ideal for a hospitality professional with a passion for food and beverage operations who is driven by a commitment to excellence and guest satisfaction in a luxury hotel environment. Employment is typically full-time, with competitive salary and comprehensive benefits offered, providing a rewarding career path within one of Richmond’s most prestigious luxury hotels.

Job Requirements

Seeking a dedicated, passionate professional with two years of high-volume food and beverage experience
Strong knowledge of food and beverage operations and service, wines and food preparation techniques
Requires excellent communication skills, both verbal, written and interpersonal and ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and interpreting other hotel financial statements
Ability to supervise and develop staff, including, but not limited to, assignment of duties, evaluating performance and taking disciplinary action when necessary
Extensive knowledge in wine, spirits and beer
Level II or higher Court of Master Sommelier certification a plus
Prior experience in managing profitability of bar, including monitoring of ordering, receiving, storage, requisition, execution and charging guest for products consumed
Prior experiences in opening restaurants, as well as culinary experience are bonuses
Experience with POS proficiency required

Job Qualifications

Two years of high-volume food and beverage experience
Strong knowledge of food and beverage operations and service, wines and food preparation techniques
Excellent communication skills, both verbal, written and interpersonal
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and interpreting other hotel financial statements
Ability to supervise and develop staff, including assignment of duties, evaluating performance and taking disciplinary action when necessary
Extensive knowledge in wine, spirits and beer
Level II or higher Court of Master Sommelier certification a plus
Experience with POS proficiency required

Job Duties

Supervise and direct restaurant and bar operations in our award-winning Lemaire Restaurant
Maximize restaurant department profitability
implement effective control of food, beverage, and labor costs and monitor the restaurant's budget to ensure efficient operations, including achieving budgeted revenue and labor expenses
Assist in the development, implementation and maintenance of quality standards for a newly renovated lounge, restaurant and bar
Ensure that meals are being served in a professional and timely manner by circulating within the restaurant and bar and managing communication amongst the staff to ensure a positive dining experience for our guests
Assist in scheduling, supervising and disciplining a staff of server attendants, servers, bartenders, lounge servers and hosts/hostesses
Conduct pre-meal meetings and ongoing training of employees to create a positive working environment, growth and opportunity
Assist in the completion of reports on performance of restaurant, with it’s a la carte, group dining and bar operations, food production and necessary requisitions
Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials
Document inventory forecast usage and monitor supply so that restaurants are stocked with linen, glassware, silverware, china, and condiments
Interact with guests to personalize their visit and to assess their overall satisfaction