Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health insurance available
Structured training
Support in developing legal-intake and office-coordination skills
Job Description
Healy & Jordan, PLLC is a well-established law firm located in the heart of downtown Gulfport, Mississippi. As a growing and supportive small firm, they pride themselves on offering personalized legal services with a focus on precision and professionalism. The team consists of dedicated legal professionals who work collaboratively to meet client needs in various areas of law. They emphasize a structured and respectful workplace environment that values detail orientation, reliability, and a client-first approach. This firm is currently hiring a full-time Legal Receptionist & Intake Coordinator to join their front office team. This is an in-office position based in downtown Gulfport, MS, offering a starting pay range of $16.00 to $18.00 per hour, depending on experience. The working schedule is Monday through Friday, beginning at 8:30 a.m.
The Legal Receptionist & Intake Coordinator plays a vital role in managing the firm’s front desk operations and serving as the first point of contact for all clients and prospective clients. This position requires a professional, organized, and adaptable individual who can effectively handle multiple responsibilities simultaneously. The role begins with a phased training approach, gradually introducing all duties over several weeks to ensure thorough understanding and seamless integration into the team. The chosen candidate will be responsible for answering multiple phone lines, greeting clients, managing appointments, screening prospective clients, and maintaining accurate intake records and follow-ups. They will also manage daily front-office tasks such as calendar and mail management, entry and maintenance of information in the firm’s systems including Clio, preparing engagement agreements, and ensuring the reception and office areas are presentable and well-stocked.
This opportunity is ideal for someone with strong telephone, communication, and customer service skills, who remains calm under pressure, and has excellent attention to detail and professional judgment. The firm values dependability, punctuality, discretion, and the ability to adapt in a fast-paced legal environment. While prior law office experience and familiarity with Clio are advantageous, they are not required, as structured training will be provided. The Legal Receptionist & Intake Coordinator will have ongoing support to develop legal intake and office coordination skills, making this position perfect for someone looking to advance their career in legal administration within a reputable small law firm.
The Legal Receptionist & Intake Coordinator plays a vital role in managing the firm’s front desk operations and serving as the first point of contact for all clients and prospective clients. This position requires a professional, organized, and adaptable individual who can effectively handle multiple responsibilities simultaneously. The role begins with a phased training approach, gradually introducing all duties over several weeks to ensure thorough understanding and seamless integration into the team. The chosen candidate will be responsible for answering multiple phone lines, greeting clients, managing appointments, screening prospective clients, and maintaining accurate intake records and follow-ups. They will also manage daily front-office tasks such as calendar and mail management, entry and maintenance of information in the firm’s systems including Clio, preparing engagement agreements, and ensuring the reception and office areas are presentable and well-stocked.
This opportunity is ideal for someone with strong telephone, communication, and customer service skills, who remains calm under pressure, and has excellent attention to detail and professional judgment. The firm values dependability, punctuality, discretion, and the ability to adapt in a fast-paced legal environment. While prior law office experience and familiarity with Clio are advantageous, they are not required, as structured training will be provided. The Legal Receptionist & Intake Coordinator will have ongoing support to develop legal intake and office coordination skills, making this position perfect for someone looking to advance their career in legal administration within a reputable small law firm.
Job Requirements
- High school diploma or equivalent
- At least two years of receptionist, intake, customer-service, or administrative experience in a professional setting preferred
- Multi-line phone experience strongly preferred
- Law-office experience and familiarity with Clio helpful but not required
- Ability to commute to Gulfport, MS 39501
- Willingness to work full-time, in-office Monday through Friday, starting at 8:30 a.m.
Job Qualifications
- Strong telephone, communication, and customer-service skills
- Ability to work attentively under pressure and manage frequent interruptions
- Excellent attention to detail and follow-through
- Ability to learn and consistently follow established procedures
- Professional judgment, initiative, and problem-solving skills
- Strong basic computer skills
- Reliable, punctual, discreet, and professional
Job Duties
- Answer multiple phone lines and route calls professionally
- Greet clients, manage appointments, and maintain the reception area
- Screen prospective clients and schedule consultations according to firm procedures
- Monitor website contact forms and promptly contact new inquiries
- Maintain accurate intake records and consistent prospective-client follow-up
- Manage calendars, messages, mail, and daily front-office tasks
- Enter and maintain information in Clio and other firm systems
- Manage new-client file setup and prepare engagement agreements from approved templates
- Keep the lobby and shared office spaces presentable and stocked
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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