Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Benefits
Hourly rate
benefits
bonus eligibility
Career advancement opportunities
Training and development programs
Supportive team environment
employee recognition
Job Description
Cardinal is a prominent property management company committed to delivering exceptional living experiences through dedicated customer service, innovative leasing practices, and community engagement. As a recognized leader in the residential leasing field, Cardinal emphasizes fostering vibrant communities where residents feel valued, supported, and satisfied. The company prides itself on maintaining high occupancy rates by combining seasoned leasing strategies with heartfelt customer interaction, which drives both resident retention and new tenant acquisition. As part of a vibrant work environment, employees at Cardinal enjoy extensive support, ongoing training, and clear paths for career advancement, ensuring that team members grow along with the... Show More
Job Requirements
- high school diploma or equivalent
- 1-2 years of customer service and sales experience
- strong communication skills
- ability to work evenings and weekends
- basic computer skills including typing and writing
- high-energy and able to thrive in a fast-paced environment
- ability to embody the Cardinal Culture and Core Values daily
- physical capability to perform job duties including standing, walking, reaching, climbing, stooping, and lifting up to 20 pounds
- ability to work in varying weather conditions
- willingness to participate in required training
Job Qualifications
- 1-2 years of customer service and sales experience
- strong communication skills
- high-energy and enjoys a fast pace environment
- enjoys and takes pride in providing excellent service
- great with people - warm, friendly and helpful in person and on the phone
- basic computer skills including typing and writing for correspondence and memos
- high school diploma or equivalent
- available evenings and weekends
- ability to embody the Cardinal Culture and Cardinal Core Values every day
- preferred experience includes leasing agent, leasing consultant, real estate, leasing, receptionist, leasing specialist
Job Duties
- Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied
- Utilize the Cardinal Way of Leasing including warmly greeting prospective clients, answering incoming leasing calls, determining needs and preferences, professionally presenting the community and apartment homes, utilizing feature-benefit selling, closing the sale, and following up
- Complete all lease applications and lease file paperwork
- Maintain accurate lease file documentation in accordance with company policy and participate in lease file audits as assigned
- Be an expert on current market conditions and trends by shopping competition and attending Cardinal trainings
- Maintain cleanliness of the tour path to ensure a positive first impression of the community
- Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors
- Participate in and assist with planning community events
- Assist with various additional community projects as assigned by the Community Manager
- Participate in Cardinal U training as required
Job Location
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