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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
bonus days off
Paid holidays
401(k) matching
Rent discount
Employee assistance program
Job Description
Prism Real Estate Services is a premier property management company dedicated to putting people first and maintaining a strong reputation for excellence. Operating across the Kansas City area and the Midwest, Prism Real Estate Services manages a diverse portfolio of residential and commercial properties. The company emphasizes core values such as respect, integrity, service, and meaningful relationships. It fosters a motivating, adaptable, and forward-looking work environment characterized by authentic, accountable, and accessible professionals who act with initiative and creativity to continually improve. This culture supports a rewarding and collaborative workplace, focused on achieving the company's mission and delivering first-class management... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service
- Ability to work in the US (E-Verify)
- Reliable transportation and valid driver's license with insurance
- Ability to complete compliance training
- Meet criminal background standards
- Ability to communicate fluently in English
- Ability to work in office environment with interruptions
- Ability to lift up to 25 pounds occasionally
- Ability to walk property and climb stairs frequently
- Ability to use computer and office equipment efficiently
- Ability to follow instructions and meet deadlines
- Maintain professional appearance and attitude
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service
- Ability to communicate clearly in writing and verbally
- Proficiency with Microsoft Office applications
- Knowledge of property management software such as Onesite, Knock, and HappyCo
- Understanding of HUD rules and Fair Housing laws
- Ability to multitask and work independently
- Effective organizational and problem-solving skills
- Ability to maintain confidentiality and use independent judgment
- Preferred: Bachelor's degree in related field
- Preferred: Previous experience in leasing
Job Duties
- Maintain a positive attitude and professional demeanor in keeping with the objectives of Prism Real Estate Services
- Demonstrate neat and clean appearance according to dress code
- Practice regular and predictable office attendance
- Follow instructions and meet deadlines
- Adhere to safety protocols and procedures
- Track time worked accurately per policies
- Communicate effectively in writing and verbally
- Check and respond to emails daily and complete tasks accurately
- Adapt to task and organizational changes with flexibility
- Maintain effective organizational practices
- Multitask projects with prioritization
- Utilize reliable transportation for commute and errands
- Meet standards regarding criminal background check
- Complete compliance-related training annually
- Personify company values and contribute positively to culture
- Prepare model unit and office daily
- Greet guests immediately
- Maintain courteous communication with residents and applicants
- Answer calls professionally
- Assist prospects in person and remotely
- Conduct move-in callbacks
- Log prospect calls and follow up on leads
- Show vacant apartments
- Check applicant references and rental history
- Prepare move-in files and walk move-ins
- Maintain rental packets supply
- Achieve closing ratio of 40% or higher
- File leasing paperwork
- Update locators on specials and pricing
- Visit local businesses and colleges
- Maintain social media and online ads
- Complete work order callbacks
- Participate in resident functions
- Complete market surveys
- Execute marketing strategies
- Utilize property management software
- Maintain confidentiality and sound judgment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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