Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $19.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Opportunities for monthly commissions
Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Health spending account
Commuter Benefits
Paid Time Off
401k plan with company match
Job Description
Rose Valley Management is a reputable company specializing in multi-family property management, known for its dedication to fostering vibrant residential communities. With a strong presence in the industry, Rose Valley Management prides itself on its commitment to excellent customer service, professional integrity, and community engagement. The company employs a team-oriented approach and places high value on collaboration, innovation, and delivering exceptional living experiences to its residents. This creates a dynamic, supportive, and rewarding environment for employees to grow their careers in property management and leasing.
Rose Valley Management is currently seeking to hire a Leasing Professional to join their team. This role is essential for maintaining the company’s high standards in leasing operations and resident relations. As a Leasing Professional, you will be an integral part of the team, responsible for guiding prospective residents through the entire leasing process, from initial contact to move-in. The position requires a goal-driven individual with outstanding organizational, interpersonal, and problem-solving skills, alongside a passion for customer service.
In this role, you will effectively communicate with prospects and residents, conduct property tours, process applications, and support community marketing efforts. The position offers an excellent opportunity for individuals with experience in multi-family housing to apply their skills in a fast-paced, rewarding environment. Rose Valley Management encourages team collaboration, innovation, and continuous improvement, aiming to ensure each resident’s leasing experience is positive and seamless.
The Employment Type is full-time, offering competitive salaries and opportunities for monthly commissions. In addition, the company provides a comprehensive benefits package, including health, dental, vision insurance, and paid time off, emphasizing employee well-being and work-life balance. The Leasing Professional's work schedule includes flexibility, with occasional weekend hours to meet the needs of residents and prospects.
This role demands a leasing expert who demonstrates excellent communication skills, a positive and friendly attitude, and the ability to handle multiple tasks effectively while maintaining compliance with Fair Housing Laws. Responsibilities include conducting property tours, managing leasing documentation, assisting with marketing campaigns, and providing excellent service to both prospective and current residents. The Leasing Professional acts as a community ambassador and is expected to contribute to resident retention efforts and property market research.
Rose Valley Management values individuals who are solution-oriented and can think strategically to meet and exceed monthly leasing goals. Familiarity with property management software such as Appfolio is highly preferred, providing a tech-friendly advantage for managing leasing data and communications. The company fosters a supportive atmosphere where employees are encouraged to grow their skills and advance their careers within the organization.
Rose Valley Management is currently seeking to hire a Leasing Professional to join their team. This role is essential for maintaining the company’s high standards in leasing operations and resident relations. As a Leasing Professional, you will be an integral part of the team, responsible for guiding prospective residents through the entire leasing process, from initial contact to move-in. The position requires a goal-driven individual with outstanding organizational, interpersonal, and problem-solving skills, alongside a passion for customer service.
In this role, you will effectively communicate with prospects and residents, conduct property tours, process applications, and support community marketing efforts. The position offers an excellent opportunity for individuals with experience in multi-family housing to apply their skills in a fast-paced, rewarding environment. Rose Valley Management encourages team collaboration, innovation, and continuous improvement, aiming to ensure each resident’s leasing experience is positive and seamless.
The Employment Type is full-time, offering competitive salaries and opportunities for monthly commissions. In addition, the company provides a comprehensive benefits package, including health, dental, vision insurance, and paid time off, emphasizing employee well-being and work-life balance. The Leasing Professional's work schedule includes flexibility, with occasional weekend hours to meet the needs of residents and prospects.
This role demands a leasing expert who demonstrates excellent communication skills, a positive and friendly attitude, and the ability to handle multiple tasks effectively while maintaining compliance with Fair Housing Laws. Responsibilities include conducting property tours, managing leasing documentation, assisting with marketing campaigns, and providing excellent service to both prospective and current residents. The Leasing Professional acts as a community ambassador and is expected to contribute to resident retention efforts and property market research.
Rose Valley Management values individuals who are solution-oriented and can think strategically to meet and exceed monthly leasing goals. Familiarity with property management software such as Appfolio is highly preferred, providing a tech-friendly advantage for managing leasing data and communications. The company fosters a supportive atmosphere where employees are encouraged to grow their skills and advance their careers within the organization.
Job Requirements
- High school diploma or equivalent
- Valid Driver's License
- Minimum 1 year of leasing experience in multi-family property
- Strong communication skills
- Positive and friendly attitude
- Ability to work weekends
- Proven sales experience
- Customer service orientation
- Ability to meet leasing goals
- Knowledge of Fair Housing Laws
- Ability to use property management software
Job Qualifications
- High school diploma or equivalent
- A current and valid Driver's License
- At least 1 year of active leasing experience in multi-family property
- High energy, creative and loves to sale with ability to provide strategic marketing ideas and plans
- Strong communication skills with ability to give presentations over the phone and in person
- Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills
- Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
- Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible
- Dependable and punctual with flexibility to work weekends
- Proven ability to work toward and meet targets
- Solution-oriented thinker with strong problem-solving skills
- Working knowledge of Appfolio software strongly preferred
Job Duties
- Demonstrates excellent communication skills with prospects, residents, vendors, and onsite/corporate team members via email and phone
- Conducts tours of community, vacant apartments or models and amenities
- Responsible for ensuring apartments are ready for show
- responsible for maintaining work areas and office in clean and orderly manner
- need to have an awareness of the curb appeal of the property
- Sends thank you cards and follows up with prospects that did not rent
- Markets and leases apartments to prospective residents and supports propertys marketing plan
- Documents prospect activity in compliance with Fair Housing Laws (Weekly Report documentation includes telephone call, walk-in traffic, source of traffic, prospect's needs, apartments shown and reason for not renting)
- Utilizes sales and closing techniques per established guidelines
- Responsible for meeting monthly leasing goals
- Accepts rental application form from prospect and verifies it
- Documents the verification process completely in compliance with Fair Housing Laws
- Submits the completed rental application to Community Manager for rejection or approval
- Prepares move-in packet
- Responsible for shopping competitive properties and maintaining up-to-date market knowledge
- Develop and maintain an on-going resident retention program under direction of the Community Manager
- Additionally, provide excellent customer service to existing residents of the property
- Completes special projects as assigned by the Community Manager
- Brings any area of concern to the Community Managers attention
- Daily follow up of renewals and tenant delinquency
- Maintains knowledge and understanding of and adheres to established policies and procedures for the leasing agents position
- Included in the overall responsibility of leasing apartments is taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, and follow-up of all prospects
- Performs duties as assigned or necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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