Leasing Consultant - The Strand - Kyle, TX

San Marcos, TX, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $15.75 - $18.75

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

401(k) matching

Career development opportunities

Paid Time Off

collaborative culture

competitive compensation

comprehensive benefits

Job Description

Valiant Residential is a distinguished leader in the property management industry, boasting over 37 years of experience dedicated to serving property owners and residents with top-tier professionalism and innovative solutions. The company prides itself on a bold and dynamic culture known as the 'Valiant Spirit,' which emphasizes innovation, excellence, and integrity. Rooted in collaboration and strategic thinking, Valiant Residential consistently fosters prosperous partnerships and drives long-term success within the multifamily housing sector. The company has earned a reputation as a 'Top Place to Work' by developing a workplace that nurtures career growth, offers competitive compensation, and promotes a supportive and inclusive environment for its employees.

Valiant Residential is currently seeking a part-time Leasing Consultant to join their team. This role is integral to maintaining high occupancy levels and resident satisfaction within the community. The Leasing Consultant acts as the face of the property, engaging with prospective residents through exceptional customer service and by providing detailed information about available units and community amenities. Responsibilities include qualifying prospects, preparing move-in packages, updating availability reports, processing rental applications, and supporting the management team with various administrative tasks. This position requires a professional approach in maintaining guest records, managing lease documentation using the Yardi System, and ensuring compliance with Fair Housing regulations.

Working as a Leasing Consultant at Valiant Residential offers a unique opportunity to develop a career within a company that values boldness and innovation. Employees benefit from a collaborative culture, comprehensive benefits including health insurance options, 401(k) matching, and the chance for ongoing professional development. This role is ideal for individuals who possess strong communication skills, a positive attitude, and the ability to work a flexible schedule including evenings and weekends. By joining Valiant Residential, candidates become part of a company committed to creating meaningful community experiences and making a lasting impact in the property management industry.

Job Requirements

Experience in working with the public and/or sales
Must possess strong verbal and written communication skills in English
Bilingual in Spanish is a plus
Fair Housing Certification or willingness to obtain
Ability to support and contribute to the community team
Demonstrate strong oral and written communication skills
Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software
Possess a positive attitude and the ability to smile under all circumstances
Participate in training to comply with new or existing laws
Ability to work a flexible schedule including evenings and weekends
Two years experience in previous relevant customer service
Maintain a neat, clean, and professional appearance
Comply with expectations as demonstrated in the employee handbook
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation

Job Qualifications

Experience working with the public and/or sales
Strong verbal and written communication skills in English
Bilingual in Spanish is a plus
Fair Housing Certification or willingness to obtain it
Ability to support and contribute to the community team
Strong oral and written communication skills
Proficiency in telephone, personal computer, Microsoft Office including Word and Outlook, and community software
Positive attitude and the ability to remain professional under all circumstances
Ability to work a flexible schedule including evenings and weekends
Two years experience in relevant customer service
Neat, clean, and professional appearance
Ability to diffuse and respond to customer concerns to avoid escalation

Job Duties

Greet prospects and qualify by covering all criteria
Prepare move-in packages and lease paperwork
Record all telephone and in-person visits on appropriate reports
File guest cards and maintain them according to established procedures
Inspect models and market-ready units
Communicate related service needs to the Community Manager
Have the prospect complete the application and secure a deposit following procedures and Fair Housing requirements
Update availability reports and process applications for approval
Submit processed applications to the Community Manager
Assist in monitoring renewals and distribute renewal notices
Monitor advertising effectiveness and gather market competition information
Professionally represent the company at all times
Accept rental payments and hand them to the Assistant Community Manager
Type lease and complete paperwork accurately in the Yardi System
Assist the management team with other various tasks as required
Consistently implement community policies