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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.75 - $17.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Free dental insurance
Medical insurance
Vision Insurance
Health and Wellness Incentives
401K Retirement Match Program
Paid Time Off
Paid sick leave
Pet insurance plans
Paid Maternity Leave
paid paternity leave
Paid adoption leave
Telehealth access
Company paid life insurance
Job Description
Hawthorne is a distinguished leader in the multifamily housing industry, recognized as one of the top 50 largest multifamily management companies in the United States. Proudly rooted in the Southeast, Hawthorne has built its reputation on a foundation of service, community, and connection. Their award-winning apartment communities reflect a commitment to quality living experiences, innovation, and a culture they call "Live It." This culture emphasizes not just the physical residence but also the meaningful interactions and support that create a true sense of home for their residents.
As a company, Hawthorne is dedicated to fostering environments where employees c... Show More
As a company, Hawthorne is dedicated to fostering environments where employees c... Show More
Job Requirements
- High school diploma or GED equivalent
- valid driver’s license
- one year of customer service experience preferred
- reliable and professional work ethic
- ability to communicate clearly in person, by phone, and online
- willingness to work evenings and weekends as needed
- ability to complete leasing paperwork accurately
- basic computer proficiency
- ability to engage with diverse resident populations with empathy
- commitment to the Live It culture and customer service excellence
Job Qualifications
- High school diploma or GED equivalent
- one year of customer service experience preferred
- sales and/or apartment leasing experience preferred
- excellent communication and interpersonal skills
- ability to work collaboratively in a team environment
- strong organizational and multitasking abilities
- positive attitude and willingness to learn
- valid driver’s license
- knowledge of leasing procedures and resident relations is a plus
- certification as a Certified Apartment Leasing Professional (CALP) is advantageous
Job Duties
- Greet prospective residents with warmth and professionalism
- conduct personalized apartment tours that highlight the lifestyle and value of the community
- respond to phone, email, and web inquiries promptly and thoroughly
- convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
- complete leasing applications, verifications, and new move-in paperwork accurately
- contribute to community occupancy and renewal goals
- coordinate and attend resident events and community engagement initiatives
- respond to resident questions and concerns with empathy and efficiency
- promote a clean, welcoming environment by helping maintain office and common areas
- assist in marketing the property through social media and community outreach
- stay informed on local market trends and competitor properties
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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