Job Overview
Employment Type
Full-time
Compensation
Salary
Range $180.00 - $198.00
Work Schedule
Standard Hours
Benefits
comprehensive medical plans
Dental Insurance
Vision Insurance
Health savings account
401(k) with Company Match
Life insurance
Disability insurance
Vacation Time
Paid holidays
floating holidays
wellness programs
Professional Development
Job Description
Encanto Lofts is a vibrant and welcoming residential community committed to providing residents with more than just a place to live. This community emphasizes creating a warm and inclusive environment where residents feel valued, connected, and truly at home. Encanto Lofts offers modern apartment homes complemented by excellent amenities that cater to the lifestyle needs of its diverse population. It is dedicated to maintaining high standards of living through continuous community engagement and exceptional resident services, ensuring that every individual who calls Encanto Lofts home experiences comfort, convenience, and community. The community fosters a sense of belonging and strives to be a place where both residents and team members thrive in a supportive, respectful, and dynamic environment. Encanto Lofts is known for its dedication to quality, customer service, and fostering long-lasting relationships with its residents, making it a sought-after location for those looking for a residential experience that goes beyond just housing.
The role of Leasing Consultant at Encanto Lofts is an essential position that plays a pivotal role in shaping the first impression prospective residents have of the community, as well as supporting current residents and the overall property operations. This position requires a proactive, outgoing individual passionate about delivering outstanding customer service and ensuring a seamless leasing process. As a Leasing Consultant, you will be responsible for greeting and engaging prospective and current residents, conducting community tours, and effectively communicating the unique features and benefits of the apartments and amenities. You will assist prospective residents from the initial inquiry stage through move-in, processing applications and lease renewals with accuracy and professionalism.
Furthermore, the Leasing Consultant will respond promptly to resident questions, concerns, and service requests, thus contributing directly to resident retention and satisfaction. Maintaining organized leasing documentation, supporting marketing initiatives, and ensuring compliance with Fair Housing laws and company policies are also key responsibilities. This role offers the opportunity to be a vital part of a community-focused team, promoting a positive, inclusive, and welcoming environment for all residents. The position supports ongoing property success through collaboration with maintenance and other staff members to uphold the community's appearance and operational standards.
Encanto Lofts values individuals who bring enthusiasm, leadership, and a passion for people to their work. The ideal candidate combines excellent communication skills, strong organizational abilities, and a high degree of professionalism. This full-time lease consultant position offers competitive benefits designed to enhance work-life balance and professional growth, including comprehensive medical plans, dental and vision insurance, a health savings account with employer contributions, a 401(k) plan with company match, and generous paid time off. Encanto Lofts and its managing company, Bryten, are committed to equal employment opportunities and creating an inclusive work environment where diversity is celebrated and supported.
The role of Leasing Consultant at Encanto Lofts is an essential position that plays a pivotal role in shaping the first impression prospective residents have of the community, as well as supporting current residents and the overall property operations. This position requires a proactive, outgoing individual passionate about delivering outstanding customer service and ensuring a seamless leasing process. As a Leasing Consultant, you will be responsible for greeting and engaging prospective and current residents, conducting community tours, and effectively communicating the unique features and benefits of the apartments and amenities. You will assist prospective residents from the initial inquiry stage through move-in, processing applications and lease renewals with accuracy and professionalism.
Furthermore, the Leasing Consultant will respond promptly to resident questions, concerns, and service requests, thus contributing directly to resident retention and satisfaction. Maintaining organized leasing documentation, supporting marketing initiatives, and ensuring compliance with Fair Housing laws and company policies are also key responsibilities. This role offers the opportunity to be a vital part of a community-focused team, promoting a positive, inclusive, and welcoming environment for all residents. The position supports ongoing property success through collaboration with maintenance and other staff members to uphold the community's appearance and operational standards.
Encanto Lofts values individuals who bring enthusiasm, leadership, and a passion for people to their work. The ideal candidate combines excellent communication skills, strong organizational abilities, and a high degree of professionalism. This full-time lease consultant position offers competitive benefits designed to enhance work-life balance and professional growth, including comprehensive medical plans, dental and vision insurance, a health savings account with employer contributions, a 401(k) plan with company match, and generous paid time off. Encanto Lofts and its managing company, Bryten, are committed to equal employment opportunities and creating an inclusive work environment where diversity is celebrated and supported.
Job Requirements
- High school diploma or GED required
- Previous experience in leasing or related field preferred
- Outstanding customer service and interpersonal communication skills
- Ability to build rapport and close leases effectively
- Strong organizational skills with attention to detail
- Excellent time management and multitasking abilities
- Ability to communicate professionally both verbally and in writing
- Proficiency with Microsoft Office Suite including Outlook, Teams, Word, and Excel
- Experience with property management software preferred
- Basic math and financial skills
- Valid driver’s license, current automobile insurance, and reliable transportation
Job Qualifications
- Previous experience in leasing or a related field preferred
- Outstanding customer service and interpersonal communication skills
- Ability to build rapport, overcome objections, and effectively close leases
- Strong organizational skills with exceptional attention to detail
- Excellent time management and multitasking abilities
- Ability to communicate professionally both verbally and in writing
- High school diploma or GED required
- college degree preferred
- Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel
- Experience with Yardi, ResMan, On-Site, or other property management software preferred
- Basic math and financial comprehension skills
- Bilingual skills are a plus but not required
- Valid driver’s license, current automobile insurance, and reliable transportation required
Job Duties
- Greeting and engaging prospective residents, current residents, and guests in person, by phone, and through electronic communication
- Conducting community tours and showcasing apartment homes and amenities
- Assisting prospective residents throughout the leasing process, from initial inquiry through move-in
- Processing rental applications, lease renewals, and related documentation accurately and efficiently
- Responding to resident questions, concerns, and service requests in a timely and professional manner
- Supporting resident retention efforts through outstanding customer service and community engagement
- Maintaining organized and accurate resident files, records, and leasing documentation
- Inspecting community appearance and coordinating with maintenance staff to ensure high standards are maintained
- Assisting with marketing initiatives and outreach efforts to support occupancy goals
- Ensuring compliance with Fair Housing regulations, company policies, and applicable laws
- Promoting a positive, welcoming, and inclusive community environment
- Performing other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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