
Leasing Consultant - Emma at Arabella Village
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $18.25
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Job Description
Elmington Property Management is a forward-thinking property management company that prides itself on doing business with innovation, empathy, and a strong commitment to excellent service. Unlike traditional property management companies, Elmington differentiates itself by integrating smart business practices with an unexpected approach that aims to enliven the property development and management experience. With a focus on community and relationships, Elmington works diligently to enhance the lives of investors, customers, and residents through exceptional service and care. The company embraces its core values, including unity, ownership, continual growth, clarity, and kindness, which guide its operations and culture.
At Elmington, the property management team is not simply viewed as maintenance staff but as essential contributors to creating safe, comfortable, and engaging environments for residents and owners. The company commits to high standards through relentless care and service, making a positive impact in the lives of others. Elmington's culture emphasizes collaboration and respect among employees, promoting growth and accountability while consistently aiming to exceed expectations without compromising integrity.
The Leasing Consultant role at Elmington Property Management is vital to the success of the communities it serves. This position supports day-to-day operations and is instrumental in meeting leasing and financial goals by fostering outstanding customer experiences. A Leasing Consultant at Elmington will be the primary point of communication with prospects, residents, vendors, and the market, managing community reputation via various platforms and personal interactions. The role demands passion, proactive problem-solving, and a dedication to creating welcoming environments that encourage resident satisfaction and retention.
Key responsibilities include promoting the property through tours and marketing efforts, adhering to federal fair housing laws, handling resident concerns effectively, and collaborating closely with the Community Director to achieve property goals. Leasing Consultants at Elmington continuously seek ways to improve leasing traffic, total income, and overall performance. This role requires excellent communication skills, the ability to work under pressure with enthusiasm, and a commitment to professional growth.
Elmington's work environment supports diversity, inclusion, and equal opportunity, ensuring that all employees and residents are treated with respect and dignity. The company recognizes the importance of creating a workplace where individuals feel valued and empowered to contribute their best work. With a modest travel requirement of up to 5%, this position is both dynamic and community-oriented, aiming to make a substantial difference in residents' lives. Joining Elmington means becoming part of a company that prides itself on being anything but ordinary, offering an empowering and challenging career experience for those ready to be a part of something new and meaningful in property management.
At Elmington, the property management team is not simply viewed as maintenance staff but as essential contributors to creating safe, comfortable, and engaging environments for residents and owners. The company commits to high standards through relentless care and service, making a positive impact in the lives of others. Elmington's culture emphasizes collaboration and respect among employees, promoting growth and accountability while consistently aiming to exceed expectations without compromising integrity.
The Leasing Consultant role at Elmington Property Management is vital to the success of the communities it serves. This position supports day-to-day operations and is instrumental in meeting leasing and financial goals by fostering outstanding customer experiences. A Leasing Consultant at Elmington will be the primary point of communication with prospects, residents, vendors, and the market, managing community reputation via various platforms and personal interactions. The role demands passion, proactive problem-solving, and a dedication to creating welcoming environments that encourage resident satisfaction and retention.
Key responsibilities include promoting the property through tours and marketing efforts, adhering to federal fair housing laws, handling resident concerns effectively, and collaborating closely with the Community Director to achieve property goals. Leasing Consultants at Elmington continuously seek ways to improve leasing traffic, total income, and overall performance. This role requires excellent communication skills, the ability to work under pressure with enthusiasm, and a commitment to professional growth.
Elmington's work environment supports diversity, inclusion, and equal opportunity, ensuring that all employees and residents are treated with respect and dignity. The company recognizes the importance of creating a workplace where individuals feel valued and empowered to contribute their best work. With a modest travel requirement of up to 5%, this position is both dynamic and community-oriented, aiming to make a substantial difference in residents' lives. Joining Elmington means becoming part of a company that prides itself on being anything but ordinary, offering an empowering and challenging career experience for those ready to be a part of something new and meaningful in property management.
Job Requirements
- One year of multi-family property management experience preferred
- Previous leasing experience preferred
- Previous experience working with a team to meet success
- Ability to communicate effectively with residents prospects vendors and team members
- Commitment to providing excellent customer service
- Ability to learn and apply federal fair housing standards
- Proficiency with operating computers and technological devices on site
- Willingness to respond to issues outside normal work hours when needed
Job Qualifications
- One year of multi-family property management experience preferred
- Previous leasing experience preferred
- Customer experience specialists or related fields encouraged to apply
- Previous experience working with a team to meet success
Job Duties
- Provides exemplary customer service to all residents proactively solving issues and creating a warm and welcoming environment
- Abides by federal fair housing standards and all other applicable laws
- Develops their professional skills seeking continual growth and learning from mistakes
- Embodies company policies and procedures in all interactions
- Presents a professional image and effectively represents the company to residents vendors and owners alike
- Operates computers and other technological devices on site
- Represents the community on the phone and in written communication
- Greets residents cleans and maintains a neat office and serves as a point of contact
- Completes prospective resident tours showcasing the property with pride
- Resolves issues in a timely manner with a focus on customer service
- Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents
- Drives property performance by participating in resident events marketing the property and focusing on resident retention
- Performs all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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